Ratings based on 5 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
25 Feb 2024 by Ammy, Hotel Management
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
by A verified traveler
Posted 17 May 2023
My booking with u was confirmed by when i reached there the rooms all occupied.no rooms available snf my credit card already debited.i want my money refunded asap
Comment from Hotel Management
18 May 2023 by Ava, Hotel Management
Sincere Apologies, Norsiah! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Ava
by A verified traveler
Posted 9 Mar 2023
Bed and sheets were clean. But the sink was clogged. Walls, ceiling cracks and floor need to be repaired.
Comment from Hotel Management
15 Mar 2023 by Eva, Hotel Management
Sincere Apologies, Koshy! We are disappointed to see that our guest is dissatisfied with our services. However, we would love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Eva
by A verified traveler
Posted 29 Jul 2021 on Hotels
Comment from Hotel Management
30 Jul 2021 by Cheshta, Hotel Management
Hi, Shahafizi! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy
by A verified traveler
Posted 23 Jun 2021
simple stay if for business trip.
Comment from Hotel Management
24 Jun 2021 by Marie, Hotel Management
Thank you for your appreciation, We hope to give you a consistent service every time. Regards, Marie!
