Ratings based on 17 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Bilik Executive, overall condition ok.
Cuma air slow at sinki and shower.
Tv channel boring.
Staff baik and boleh pick up guest
by A verified traveler
Posted 25 Aug 2023
it is located 4km from town and it is completely isolated. The hotel staff was very helpful and help food thorugh grab. i cycle tour and bicycle can be park inside the chalet ground floor which is good.
by A verified traveler
Posted 25 May 2023
very good
by A verified traveler
Posted 2 Jan 2023
by A verified traveler
Posted 31 Aug 2020
by A verified traveler from KL
Posted 24 Aug 2020
Nothing here. Staff friendly. Far from Kuala Terengganu. Small room, not comfortable. Not affordable with the price given.
by A verified traveler from Subang
Posted 15 Nov 2018
Nice and cosy for traveler with business purpose
Comment from Hotel Management
18 Nov 2018 by Teoh-Hotel Manager, Hotel Management
Dear Syazwani,
Thank you for your positive feedback!
We look forward to see you again in KDI, hopefully soon enough.
by A verified traveler
Posted 12 Nov 2018
nice hotel
Comment from Hotel Management
13 Nov 2018 by Teoh-Hotel Manager, Hotel Management
Dear guest,
Thank you for your compliment.
We wish to see you again in KDI.
by A verified traveler
Posted 7 Aug 2018 on Hotels
Comment from Hotel Management
9 Aug 2018 by Teoh-Hotel Manager, Hotel Management
Dear Zulqarnain,
Thank you for your excellent rating towards our hotel.
We hope you enjoyed staying with us and please come back again.
by A verified traveler
Worst Experience Ever
Posted 14 Jul 2017 on HotelsDo not stay at this place. The service is bad, the location is like next to the jungle where there is no lamp lights at night. I reached and checked in at 3PM, unbeliavable to see that they gave me a room which was not ready to check in and uncleaned. I asked for another room but they insisted to let me wait for few more minutes and sarcastically said "we will housekeeping the room within 2minutes so you dont have to wait any longer". Just imagine how the cleanliness would be? To make the experience worse, this place is haunted because I had an experience where "someone" has knocked my door at 12am,1am,2am & 4am. I decided to check out 2 nights earlier and checked in to another hotel which is located in the town centre. Also, Kerteh Damansara Inn is not suitable for single lady to stay as they just combine male & female under one house. Their concept is kind of like homestay concept where you will see multiple bunglow consist of few rooms in it. They will give you access card for each room. Since Kerteh, is an Oil & Gas hub, and during Turnaround or Plant Shutdown, there will be more general workers who will come to Kerteh & usually stay in KDI. Again, not suitable for ladies & single lady traveller.
Comment from Hotel Management
3 Sep 2018 by Teoh-Hotel Manager, Hotel Management
Dear guest, sorry for all the inconvenient and unpleasant experience during your stay with us. We have re-brand our self with new improvement and new management team. To answer your haunted experienced, i believe it is probably under 2 reasons, which is 1st, some guest accidently knocked your room, and 2nd, it could be due to local religious authority inspection which will be carry on every 1-2 month towards all hotels in here. Besides, we have designed a designated ladies zone for ladies travellers. Again please accept our sincere apologies and would love to see you here again.
