Ratings based on 61 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2020
by A verified traveler
Posted 16 Feb 2020 on Hotels
Comment from Hotel Management
21 Feb 2020 by Kadek Berlin, Hotel Management
Dear Expedia Customer
Thank you for choosing The Lokha Umalas as your recent stay in Bali.
We appreciated for the fully stars rating given. We wish you have a great time ahead
Thank you and best regards
The Management
by A verified traveler from Singapore
Posted 30 Dec 2019
Very nice environment. Helping staff. Yummy breakfast.
Comment from Hotel Management
7 Jan 2020 by Aditya , Hotel Management
Dear Sir/Madam
Warmest greetings from The Lokha Umalas Villa & Spa.
Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.
by A verified traveler from Canberra
Posted 23 Dec 2019 on Lastminute
I was in room 110. The sliding doors of the room were very tight and not locking/unlocking easily. We always had to call reception to send someone to help us lock the door. Both the vanity sink taps in the room are gushing out water with lot of force and splashing on the person standing infront of it. The staff are very friendly, the place is very neat and tidy, the location of the place is very close to nature and peaceful surroundings.
Comment from Hotel Management
7 Jan 2020 by Aditya , Hotel Management
Dear Sir/Madam
Warmest greetings from The Lokha Umalas Villa & Spa.
Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.
by A verified traveler
Posted 22 Nov 2019 on Wotif
The villas are absolutely beautiful, perfect for couples. Location is lovely, nice and quiet and away from the main tourist areas but close enough for easy venturing into town. Meals are well made and breakfast is very very nice. Staff are always welcoming and always smiling, highly recommended this place.
Comment from Hotel Management
7 Jan 2020 by Aditya , Hotel Management
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa.
Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.
by A verified traveler from Toronto, Canada
Posted 21 Nov 2019
Quiet place off the beaten path in Canggu. Loved the private pool and breakfast that was included in our reservation.
Comment from Hotel Management
7 Jan 2020 by Aditya , Hotel Management
Dear Sir/Madam
Warmest greetings from The Lokha Umalas Villa & Spa.
Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.
by A verified traveler
Posted 15 Nov 2019
Comment from Hotel Management
21 Nov 2019 by Kadek Berlin, Hotel Management
Dear Expedia Customer
Thank you for choosing The Lokha Umalas as your recent stay in Bali. We appreciated for the 4 stars rating given.
We wish you have a great time ahead
Thank you and best regards,
by A verified traveler
Posted 2 Nov 2019
Management, service, and villa were great! Quiet with great scenery. The only problem was not being able to use the Grab service for pick up in the area, so you’d need to pay the extra costs for a taxi. Otherwise, the Villa’s shuttle service to Seminyak was helpful.
Comment from Hotel Management
21 Nov 2019 by CITRA, Hotel Management
Dear Sir/Madam
Warmest greetings from The Lokha Umalas Villa & Spa.
Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service.
One again, thank you very much, and we are looking forward to welcoming you again in the near future.
Best regards,
Citra
by A verified traveler
Private villa but need a lot of cleaning
Posted 26 Oct 2019 on HotelsThe room is not as clean and new as advertised. Please see my pictures. It’s a filthy room that we got. Service was good but not excellent. If you tell them you need breakfast at 10.30 they always comes in 15-20 mins earlier and if you are still sleeping they keep on going on and on room service. Plus side is it’s a private villa and very private and you have a mini swimming pool. But it needs a lot of up keeping.
Comment from Hotel Management
21 Nov 2019 by citra, Hotel Management
Dear Najla
Warmest greetings from The Lokha Umalas Villas & Spa.
We would like to say thank you that already spent your time at The Lokha Umalas , and we are appreciated your feedback during your stay with us, and we really apologize that made your experience not comfortable but the point that you highlighted we will share to our teams to improve our service on the day ahead.
Thank you very much and we are looking forward to welcoming you again in the near future.
Best regards
Citra
by A verified traveler
Posted 7 Oct 2019
