Ratings based on 284 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler from Morristown
Posted 15 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Lisa, Hotel Management
Hi, Gucci! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Lisa
by A verified traveler
Posted 31 Oct 2024
Clean quite rooms
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Great to hear this, Steven! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa
by A verified traveler
Posted 27 Oct 2024
Quite clean property
Comment from Hotel Management
28 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for your kind words about our property's cleanliness. Your satisfaction is our top priority, and we are glad to know that we met your expectations.
Should you need further assistance or have any other concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 27 Oct 2024
Clean quite property
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Thank you so much for the wonderful rating, Steven! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa
by A verified traveler
Posted 27 Oct 2024
The staff was very friendly, but kind of dysfunctional. The mom and daughter spent 20 minutes back-and-forth on what room to put me in. When I walked into the room, they gave me I could not believe it. It was a borderline someplace that even a homeless person wouldn't sleep. When I told them I wish I could get my money back they did switch me to another room. It was better but still dirty. needless to say, I will never return
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
We are sorry for the inconvenience, Jim! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
by A verified traveler
Posted 23 Oct 2024
Older motel but clean and mostly updated. Good value.
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Pleased to hear your kind words of appreciation, Michelle! We will try our best to never fail in amazing you every time. Regards, Lisa
by A verified traveler
Posted 10 Oct 2024
Did not like the room. Needs renovation and deep cleaning—daily cleaning would be great. Bathroom was unkempt. Smoke alarm was swapped out and old one remained on the bathroom counter. Everywhere else was sold out and this was a last minute reservation so we had no choice.
Comment from Hotel Management
7 Nov 2024 by Lisa, Hotel Management
Sorry for the unpleasant experience you had with us, Danielle! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa
by A verified traveler
Posted 14 Sep 2024
Rooms are a lot better in the inside and great AC unit. Looks can be deceiving but for the price it was a great stay!!
Comment from Hotel Management
15 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for your kind review! We're delighted to hear that you found our rooms comfortable and enjoyed the efficient air conditioning. At OYO, we strive to provide excellent value for money, and we're glad to know that your stay was pleasant.
If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We'll be more than happy to help.
Warm regards,
Team OYO
