Ratings based on 89 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
I had paid expida for all my days that I was supposed to stay & I got charged extra $350 more so disappointed
Comment from Hotel Management
5 Oct 2024 by General Manager, Hotel Management
Thank you, Jose, for sharing your feedback with us we apologize for the inconvenience charging your card extra. After looking into your account, I found that you stayed 2 more nights extra added to the actual reservation which explain the extra charges. for any questions or concerns call and ask for the manager. Thank you!
by A verified traveler
Posted 21 Aug 2024
The only negative was at check-in. They were very nice but I was a single woman traveling and the clerk said my room number out loud and there were several people, men and women who were able to hear them announce my room number . This is a safety issue.9
Comment from Hotel Management
21 Aug 2024 by General manager, Hotel Management
Thank you, Sharon, for taking the time to provide a review. We are sorry to learn about announcing your room number out loud at check in.I will speak to to the staff about that , as we are always looking to improve and provide the best possible experience.
by A verified traveler
Posted 10 Jul 2024
Very clean
Comment from Hotel Management
5 Aug 2024 by General manager, Hotel Management
Thank you Emily for taking the time to review our property. we are glad you enjoyed your stay with us and we are looking forward staying with us again.
by A verified traveler
Posted 8 Jul 2024
Everything was great
Comment from Hotel Management
9 Jul 2024 by General manager, Hotel Management
Thank You Melissa for your review. We are so happy to hear that you enjoyed your stay. We are looking forward staying with us again .
by A verified traveler
Posted 26 Jun 2024
Great hotel, very clean
Comment from Hotel Management
27 Jun 2024 by General manager, Hotel Management
Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us and we hope to see you again soon.
by A verified traveler
Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by General manager, Hotel Management
Thank you for the positive Feedback ! We are so happy to hear you enjoyed your stay with us.
by A verified traveler
Posted 20 Jun 2024
Hicham, the general manager, greeted guests in the morning dining hall. What was most impressive is that he carried on a conversation with two french guests who didn't speak English. Upon speaking with him, we learned he also speaks 4 other languages! He was very kind and made our overnight visit that much more enjoyable. The hotel smelled amazing and was very clean.
Comment from Hotel Management
26 Jun 2024 by General manager, Hotel Management
Thank you so much Dayna for taking the time to leave a review, we appreciate your kind feedback. We can't wait too see you again on your next trip through!
by A verified traveler
Posted 16 Jun 2024
One of the cleanest Hotels I have ever stayed in. Staff was amazing.
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Thank you, Newell ! We are so delighted to hear you had such a fantastic stay. We strive to provide an excellent stay for all of our guests, and I am glad we were able to provide that for you. Thank you once again!
by A verified traveler
Posted 10 Jun 2024
Great place to stay
Comment from Hotel Management
12 Jun 2024 by General manager, Hotel Management
Thank you so much for such a kind review, we are so glad you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
5 Jun 2024 by General manager, Hotel Management
Thank you for the positive feedback . We appreciate you !
