Ratings based on 294 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 13 Jul 2024 on Wotif
Beautiful old abbey, but rooms need a fair bit of modernisation. The main light wasn't working, the lift was temperamental, so had to drag my suitcase up the stairs and guests next door were partying until 3AM smoking pot (obviously not the hotel's fault but no phone to call reception to report it). Overall not the best experience staying there.
Comment from Hotel Management
18 Jul 2024 by receptie, Hotel Management
Thank you for your review!How annoying to learn that your stay was not entirely satisfactory. Each room can be reached by lift, if it is not working properly we would like to be informed about this so we can call our technical service. We can be reached 24/7 on our general number or at the front desk. We will definitely work on your feedback! Kind regards,Team Rolduc
by A verified traveler
Posted 6 Jun 2024
Basic hotel, to be expected from an ancient monastery. Very clean, great breakfast but horrible parking as we literally had to park a Km away. Very quiet and historic.
Comment from Hotel Management
9 Jun 2024 by Reception, Hotel Management
Thank you for your review! How nice to hear that you enjoyed our location and surroundings.We look forward to seeing you again at our location! Kind regards, Rolduc Reception
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
30 Jun 2024 by receptie, Hotel Management
Bedankt voor uw review!Wat vervelend dat uw verblijf niet naar wens was.We vernemen graag uw toelichting per mail.Met vriendelijke groet,Receptie Rolduc
by A verified traveler
Understand the context and you will enjoy it.
Posted 21 Apr 2024 on HotelsMy room was cold and austere. I read some reviews that complained about this. Of course, that is the historic setting for this hotel. It was a Catholic seminary and boarding school. So cold and austere is what it was supposed to be. If you were looking for room service and a full spa, this will not be the place for you. With that said, the bed was comfortable. My room was clean. The staff was friendly. The surroundings were lovely. And there is a mystique about staying in a historic building like this. So in this case, cold and austere, created a very warm experience. I would totally stay there again.
Comment from Hotel Management
28 Apr 2024 by Receptie, Hotel Management
Thank you for your review! How nice to hear that you enjoyed our location. We are happy with your positive review. We look forward to seeing you again at our location! Kind regards, Rolduc Reception
by A verified traveler from Terrington st clements
Posted 1 Apr 2024
Don't expect any kind of luxury or comfort at this hotel/abbey. The place just felt very austere on the inside compared to the amazing surroundings and feel on the outside. We ended up leaving after the first night as it was not for us. Breakfast was quite expensive for what was on offer.
The one good thing was proximity to the town center which had a good variety of bars and good restaurants.
I am sure this place is fantastic for some due to its historical interest and being a UNESCO heritage site.
Comment from Hotel Management
21 Apr 2024 by Receptie, Hotel Management
Dear guest,Thankyou for your review!We appreciate your honest feedback and deeply regret that your stay did not meet your expectations. Our aim is to provide guests with a comfortable and enjoyable experience, and we take your comments very seriously. We will use your feedback to improve our services and hope that you will have a better experience in the future..
by A verified traveler
Posted 16 Sep 2023
No Bahtroom in the room. Is not mentioned on the site. Overall postive experience.
Comment from Hotel Management
24 Sep 2023 by Receptie, Hotel Management
Thank you for your review, The information about the shared bathrooms is absolutely on the website. It's even in the room name. We also have rooms with private sanitary facilities. Kind regards, Rolduc Reception
by A verified traveler
Posted 1 Aug 2023 on Wotif
It wasn’t the cleanest hotel I’ve stayed at, there was a footprint in the bathroom that wasn’t ours and cleaning service only changed towels on our 3 day stay, didn’t empty bins or make the bed.
The property itself made up for it, absolutely beautiful
Comment from Hotel Management
14 Aug 2023 by Reception, Hotel Management
Thank you for your review. We are glad that you enjoyed our location. We'll get to work on your feedback. We look forward to seeing you again at our location! Kind regards, Reception Rolduc
by A verified traveler
Posted 31 Jul 2023 on Hotels
Comment from Hotel Management
23 Aug 2024 by receptie, Hotel Management
Bedankt voor uw review! we zijn blij met uw positieve beoordeling. Wij zien u graag nog eens terug op onze locatie! Met vriendelijke groet, Receptie Rolduc
by A verified traveler
Posted 14 May 2023
Comment from Hotel Management
21 May 2023 by Receptie, Hotel Management
Bedankt voor uw review!Wij waarderen uw positieve beoordeling enorm!Wij zien u graag nog eens terug op onze locatie!Met vriendelijke groet,Receptie Rolduc
