Ratings based on 43 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024
10 days stay, we had to take care if the cleaning, garbage,changing our sheets and towels ourselves.
No soap, shampoo, hair dryer etc. Nothing beside a kettle a fridge and a microwave.
Broken key for both windows it was terribly hot in the room and couldn’t open the windows 😫
In another hand the location is exceptional. Primo (comparable to a Walmart), McDonald, Train station, Restaurants and Karaoke bars all just a few 100ft from the hotel.
We would not recommend the hotel for somebody who are very picky about cleanliness and are used to services but personally if we ever return to Kerava we would go back to this hotel
Comment from Hotel Management
17 Sep 2024 by Joel, Hotel Management
Thank you for your valuable feedback. We have gone through the feedback with our cleaning company and they changed the cleaning supervisor which has improved remarkably the cleaning service. The windows cannot be opened as there is A/C in the rooms and we have checked A/C is working perfectly now. Welcome again :)
by A verified traveler
Posted 2 Sep 2022 on Hotels
Comment from Hotel Management
5 Sep 2022 by Joel, Hotel Management
Thank you very much and welcome again :)
by A verified traveler
Posted 18 Aug 2022 on Hotels
Comment from Hotel Management
22 Aug 2022 by Joel, Hotel Management
Kiitos ja tervetuloa uudestaan :)
by A verified traveler
Posted 31 Jul 2024 on Ebookers
Comment from Hotel Management
2 Aug 2024 by Joel, Hotel Management
Thank you and welcome again :)
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Joel, Hotel Management
Thank you and welcome again :)
by A verified traveler
Palaute Kerava hotellista
Posted 5 Jul 2024 on HotelsHuone oli liian kuuma,katto ja lattiatuulettimesta huolimatta, ikkunakaihdin oli rikki, ei toiminut kuin kädellä autettuna, vetonaru katkesi. WC paperirullateline oli laitettu liian täyteen, ei onnistuttu vetämään wc-paperia joten irtorulla oli käytössä. Huone oli piha aukion puolella (prisman puolella)joten ihmisten naurut, autojen yms muut äänet kuuluivat selvästi.
Comment from Hotel Management
12 Jul 2024 by Joel, Hotel Management
Kiitos arvokkaasta palautteesta, korjaamme puutteet välittömästi.
by A verified traveler
Posted 9 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by Joel, Hotel Management
Kiitos ja tervetuloa uudestaan!
by A verified traveler
Simple accommodation, but in poor shape
Posted 21 Apr 2024 on HotelsYou can't expect much with this kind of place, but cleanliness and things not broken should be a given. On my room the showerhead was broken and the toilet ring was burned with a cigarette.
Comment from Hotel Management
23 Apr 2024 by Joel, Hotel Management
We are very sorry for this and will fix the showerhead and toilet ring asap.
by A verified traveler
Yöpyminen
Posted 16 Apr 2024 on HotelsYöpyminen ihan ok ja älytv oli hyvä.
Comment from Hotel Management
23 Apr 2024 by Joel, Hotel Management
Kiitos arvostelusta ja lämpimästi tervetuloa uudestaan!
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by Joel, Hotel Management
Kiitos ja tervetuloa uudestaan!