Ratings based on 983 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Misty U., Hotel Management
Kaitlyn,Thank you for taking your time to give us a review, I am thankful you enjoyed your stay and hope to have you come and stay with us again!!Happy new year and cheers!
by A verified traveler
Posted 30 Dec 2024
It was a great experience. The property is very clean the hot spa was too relaxing
Comment from Hotel Management
31 Dec 2024 by Misty U., Hotel Management
Thank you so much for sharing your experience! I am glad you had a great stay and hope you can stay again in the future! Happy new year and be safe!!
by A verified traveler
Posted 24 Dec 2024
Easy in, easy out. Great rate for room in the heart of downtown
Comment from Hotel Management
24 Dec 2024 by Misty U., Hotel Management
Thomas,Thank you so much for your review! I am glad to hear that it was a good experience for you, and I extend my thanks to you from our staff and owners. Have a very Happy Holiday and a happy and safe new year!! Stay with us next time!
by A verified traveler
Posted 17 Dec 2024
Excellent location. Clean/quiet rooom. Great view of harbor. Walkable to many venues.
Fitness room needs to be updated.
Comment from Hotel Management
18 Dec 2024 by Misty U., Hotel Management
Thank you so much for leaving us an amazing review! We love to hear you had an amazing stay and I personally am excited to have you back next time you are in town!I do apologize about the fitness room; we are in the workings of fixing everything up and remodeling our rooms and have hopes to get that all fixed us in the next coming year.Have an amazing day and Happy Holidays!!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Misty, Hotel Management
Thank you so much for taking time out of your day to give us a rating!I am glad you had enjoyed our location and hope you come and stay with us again!
by A verified traveler
Posted 4 Dec 2024
Other guest didn't clean their dog poop and you can't know then non guest who does it make the business untasteful being such a nice place. It's set in the right place and this makes it even moer enjoyable our stay was truly nice and we will return each time we come. Thanks for our fantastic stay
Comment from Hotel Management
5 Dec 2024 by Misty U., Hotel Management
We do apologize about the inconvenience set forth by some of the guests as well as the locals walking past. I am truly grateful and love hearing how you enjoy our hotel and our location though! I am glad to hear you will be returning and look forward to that day!! stay safe and warm!! Holiday blessings!
by A verified traveler
Posted 3 Dec 2024
Liked upgrades new editions to rooms. Water pressure was perfect. Hallway smelled like mary jane. Someone kept messing with our door and disrupted our sleep. Big thank you for finding my ear buds.
Comment from Hotel Management
4 Dec 2024 by misty u., Hotel Management
Kyle,Thank you so much for taking your time and leaving us a review! I am glad that you like the renovations we are doing to our hotel. I apologize about the inconvenience that happened during your stay but i am glad we were able to locate your headphones!!we hope you stay with us again!
by A verified traveler
Posted 3 Dec 2024
There is a beautiful view of the harbor for Lake Michigan.
Comment from Hotel Management
4 Dec 2024 by Misty U., Hotel Management
Nathan,Thank you so much for taking your time to give us a rating and I am so glad you liked the scenery of the lake by us! The best time to come for an even more gorgeous view of the lake is between March and April because you can see the transitioning point of the lake turning from ice to water again and all the beautiful sunrises and sunsets are more clear that time of year too!!Have an amazing day and I hope to see you again with us!
by A verified traveler from Sturgeon Bay
Posted 25 Nov 2024
no carpeting in halls made it noisy
Comment from Hotel Management
26 Nov 2024 by Misty, Hotel Management
Thank you for taking your time to give us a review! I appreciate you voicing your concerns and know that you are heard. We hope you stay with us again in the future!
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Misty, Hotel Management
Thank you so much for taking your time to give us a review! We hope you stay with us again!
