Ratings based on 289 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Hotel felt brand new and staff was very nice/friendly!
Comment from Hotel Management
26 Aug 2024 by Nash, Hotel Management
Hi Ivetthe,We're glad you enjoyed your stay! It’s great to hear the hotel felt brand new, and the staff made a positive impression with their friendliness. Looking forward to welcoming you back!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 18 Aug 2024
Nice place
Comment from Hotel Management
19 Aug 2024 by Nash, Hotel Management
Hi Rhonda,Thank you for the kind words! We're glad you enjoyed your stay and look forward to welcoming you back soon!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
19 Aug 2024 by Nash, Hotel Management
Hi Adrienne,We're disappointed to hear about your experience. Your feedback is important to us, and we'd like to learn more about your stay to address any issues. Please contact us directly so we can discuss your concerns and work towards a resolution that meets your expectations. We strive to provide exceptional service and apologize for any inconvenience caused during your visit.- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Nash, Hotel Management
Hi Matt,Thank you for the 5-star rating! We're glad you enjoyed your stay. If you have any feedback or suggestions, please let us know. We appreciate your support and look forward to your next visit!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Nash, Hotel Management
Hi Gary, thank you for your review! We're glad to know you had a positive experience with us. We hope to welcome you back soon!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 19 Jul 2024
This place is like a home away from home. The staff were extremely kind and helpful.
Comment from Hotel Management
2 Aug 2024 by Nash, Hotel Management
Hi EyalThank you for your kind words! We're delighted to hear that you felt at home with us. Our staff strives to make every guest's stay comfortable and enjoyable. We look forward to welcoming you back!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 9 Jul 2024
Very clean. Great price. Kind staff. Will stay again.
Comment from Hotel Management
9 Jul 2024 by Nash, Hotel Management
Hi Natalie, Thank you for your positive feedback! We're thrilled to hear you enjoyed the cleanliness, price, and our kind staff. We look forward to welcoming you back on your next stay!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 6 Jul 2024
Spacious room, very comfortable, great beds, kitchen was great for saving money on restaurants. Only issue was we could not adjust the air conditioning, though we didn't bring it up to management. Room stayed at a comfortable 74, and we were able to open the window.
Comment from Hotel Management
8 Jul 2024 by Nash, Hotel Management
Hi Mary, We're thrilled to hear you had a comfortable and spacious stay, with the kitchen proving to be a money-saver. Adjusting air conditioning can sometimes be tricky, but it's great you found a workaround with the window. If you have any concerns next time, feel free to let us know, and we'll ensure your stay remains as comfortable as possible!- General Manager at Candlewood Suites Kenosha
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
1 Jul 2024 by Nash, Hotel Management
Hi Christina, Thank you for the 5-star rating! We're delighted to hear that you enjoyed your stay with us. If you have any specific feedback or comments you'd like to share, feel free to let us know. We appreciate your support and hope to welcome you back soon!- General Manager at Candlewood Suites Kenosha
by A verified traveler
A very nice stay
Posted 25 Jun 2024 on HotelsStaff was always very friendly. Beds and linen were very comfortable! The ice maker in the room was loud and kind of shocking to hear in the middle of the night, but we figured out how to disable it. I think the only thing I had an issue with was the food pantry in the lobby was 90% empty the 4 days we were there. I never asked the front desk about why this was the case. We had to drive to convenience stores several times to buy snacks and food. Other than this, we had a wonderful stay and were pleased with everything.
