Ratings based on 975 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Stuff members very friendly and very easy to check in
Comment from Hotel Management
24 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Roberto, We are glad you enjoyed a warm, friendly welcome and speedy check-in at the Comfort Suites Kennewick at Southridge. Please allow us to share our hospitality with you again soon.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Jennifer, Thank you for the awesome rating! We are glad you were delighted with our service and comfort. We look forward to sharing the hospitality of the Comfort Suites Kennewick at Southridge with you again.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
We are pleased you enjoyed the warm and friendly welcome at the Comfort Suites Kennewick at Southridge, Oleksandr. We hope you will return to enjoy another great stay.
by A verified traveler
Posted 20 Nov 2024
This hotel is near amazing restaurants, the hospital (though you don’t hear sirens, and near major roads for convenience.
Comment from Hotel Management
20 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Kristin, We are delighted you enjoyed the many conveniences of our location. Thank you for sharing a wonderful review of our comfort and delicious eateries nearby. We hope you will visit us at the Comfort Suites Kennewick at Southridge again soon.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the excellent 5-star rating, Patty! We are glad your stay at the Comfort Suites Kennewick at Southridge exceeded your expectations. We hope you will return to enjoy our hospitality again!
by A verified traveler
Posted 18 Nov 2024
Charging $25 when I checked in at 1 pm
Comment from Hotel Management
19 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Jiryis, Thank you for giving us the opportunity to address this issue. We aim to encourage visitors to arrive at the recommended time by adding value to an early check-in. This approach allows our cleaning team to service the rooms without rushing and enables our maintenance staff to complete repairs promptly and without interruptions. We appreciate your feedback on this matter.
by A verified traveler
Posted 18 Nov 2024
We love staying here. Great property.
Comment from Hotel Management
18 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the excellent rating, Brett. We are glad you enjoyed everything about your experience at the Comfort Suites in Kennewick. We hope to share more of our hospitality with you again.
by A verified traveler
Posted 17 Nov 2024
Staff made check in very easy and fast! Staff was very friendly!
Comment from Hotel Management
18 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Norma, We are glad you enjoyed a seamless check-in with our friendly team. Thank you for the excellent rating you shared with other travelers to the Comfort Suites Kennewick at Southridge.
by A verified traveler
Posted 17 Nov 2024
Beautiful hotel. Safe area.
Comment from Hotel Management
18 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the lovely rating, Mariah. We are glad you felt safe and secure at our hotel in Kennewick. We hope you will return to the Comfort Suites for another pleasant stay soon.
by A verified traveler
Posted 16 Nov 2024
I love this hotel it was my second time there and I'll go again.
Comment from Hotel Management
17 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you, Isabel, for staying with us again. We are delighted you enjoyed another wonderful experience at the Comfort Suites Kennewick at Southridge and look forward to hosting you again soon.
