Ratings based on 115 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Room was very clean and bed comfortable. Breakfast was delicious and included. Staff were very nice and friendly. The one thing was that there is no assigned parking, they allowed us to park in front of the hotel which was nice. Price very convenience ;) I would definitely come back again!!
by A verified traveler
Posted 11 Apr 2024
Muy bien
Comment from Hotel Management
11 Apr 2024 by Lourdes , Hotel Management
Muchas gracias por su calificación estimado Leopoldo.Fue un placer atenderlo, esperamos su pronta visita. Que tenga un buen viaje de retorno.Saludos,Lourdes :D
by A verified traveler
Posted 11 Mar 2024
Muy bueno
Comment from Hotel Management
22 Mar 2024 by Saludos, Hotel Management
Estimada Verónica, Muchas gracias por su calificación de nuestro servicio.Saludos,
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
7 Feb 2024 by Saludos, Hotel Management
Estimado Sr. Oswlado,Muchas gracias por su puntuación.
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
31 Jan 2024 by Lourdes, Hotel Management
Estimada Eizabeth gracias por tomarse el tiempo en calificarnos,su comentario nos anima a seguir dando lo mejor de nosotros.¡Le deseamos lo mejor!
by A verified traveler
Posted 11 Dec 2023 on Hotels
Comment from Hotel Management
7 Feb 2024 by Saludos, Hotel Management
Estimado Sr. Wilder,Muchas gracias por calificar nuestro servicio.
by A verified traveler
Posted 28 Nov 2023
Muy comodo
by A verified traveler
Posted 3 May 2023
Not worth it.
Comment from Hotel Management
9 May 2023 by Thank you very much , Hotel Management
Thank you very much for choosing us as your accommodation in the city of Guayaquil. Please help us to improve, based on your experience in our establishment. What suggestions would you leave us to improve?We are attentive to your information.Kind regards,
by A verified traveler
Posted 19 Oct 2022 on Hotels
Great hotel and close to everything I needed. Great staff, very helpful!
Comment from Hotel Management
4 Nov 2022 by Regards, Hotel Management
Dear Richard,Thanks you very much for your comments.
by A verified traveler
Posted 19 Oct 2022
They did not have my room.They said they sent me an email that the room was not available.I never received one.I had to go find another hotel late at night
Comment from Hotel Management
4 Nov 2022 by Regards, Hotel Management
Dear Ferdinand,We really sorry for this inconvenient. Expedia's inventory did not update properly and we were overbooked, so we sent you an internal message to let you know in advance that it didn't seem to arrive on time.We reiterate our apology.
