Ratings based on 330 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
They not letting me in with the kids
by A verified traveler
Posted 5 Dec 2024
Bathroom needs some work. There was mould around the bathtub. Room was clean and staff were friendly.
Comment from Hotel Management
8 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Dear Erik,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Kenly – I-95. I am glad to read that you were pleased with the cleanliness of the room and the friendliness of our staff. However, you mentioned that the bathroom needed fixing and there were possible mold around the bathtub. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Alexander, The staff at the Red Roof Inn Kenly – I-95 and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Oct 2024
Okay
Comment from Hotel Management
7 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Roberto,Thank you for taking the time to write a review of your stay at the RED ROOF INN KENLY - I-95. It's great to hear that your stay was okay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenly - I-95 and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Kamaria RediResponse Specialist, Hotel Management
Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENLY - I-95 and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler from Jamaica
Posted 25 Sep 2024
Comment from Hotel Management
28 Sep 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Dmitry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENLY - I-95 and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Carla RediResponse Specialist, Hotel Management
Hello Rose, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Kenly – I-95 and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 3 Sep 2024
Only good for 1 night stay
Comment from Hotel Management
8 Sep 2024 by Carla RediResponse Specialist, Hotel Management
Dear Minh, Thank you for taking the time to tell us about your experience at the Red Roof Inn Kenly – I-95. I am glad to hear that you a night's stay with us. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Sandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KENLY - I-95 and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
