Ratings based on 141 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024
Loud noise of dogs barking and night time.
Comment from Hotel Management
13 Aug 2024 by Public Relations Manager Relax Hotel Kenitra, Hotel Management
Dear Guest,Thank you for sharing your feedback. We are sorry to hear that the noise from barking dogs affected your stay, especially during the night.To prevent such disturbances in the future, we encourage you to approach the reception if you encounter similar issues. We would have been happy to offer you a room change, as the dogs can sometimes pass by on the street.We hope to have the opportunity to provide you with a better experience on your next visit.Best regards,
by A verified traveler
Posted 2 Jul 2024
Good service
Comment from Hotel Management
5 Jul 2024 by Public Relations Manager - Relax Hotel Kenitra, Hotel Management
Dear guest,Thank you for your kind words regarding our service. We're delighted to hear that you had a positive experience with us. Providing excellent service is our top priority, and we appreciate your recognition of our efforts.We look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 5 Dec 2023
by A verified traveler
Posted 10 Sep 2023
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Comment from Hotel Management
18 Sep 2023 by Merci pour ce commentaire que vous avez pris le te, Hotel Management
Bonjour,Merci pour ce commentaire que vous avez pris le temps d'écrire sur Expedia.et espérons vous accueillir à nouveau très prochainement. Cordialement, Public Relations Manager - Relax Hôtel Kenitra.
by A verified traveler
10
Posted 26 Jul 2023 on HotelsGrest Sana was very nice at the desk
Comment from Hotel Management
28 Jul 2023 by GM , Hotel Management
Dear guest,we would like to thank you for your excellent comment and we hope to welcome you again very soon.best regards
by A verified traveler
Posted 19 May 2023
Top
Comment from Hotel Management
20 May 2023 by We are delighted that you enjoyed your stay with u, Hotel Management
Dear Customer,We would like to thank you for taking some of your precious time to rate us on Expedia.We are delighted that you enjoyed your stay with us.We will have the great pleasure of welcoming you again.Cordially,Public Relations Manager - Relax Hotel Kenitra.
by A verified traveler
Posted 17 May 2023
Hotel was in a shopping center so had plenty of parking. Rooms were extremely nice. Staff was really great and spoke multiple languages. Youssra and the other women in the restaurant were very kind. Breakfast was free even though the Expedia listing didn’t say it is free. Great food. Overall 10/10
Comment from Hotel Management
17 May 2023 by Glad to read that your experience was a success, Hotel Management
Hello Dear Customer,A very big thank you for this beautiful comment that you took the time to write on Expedia.We are delighted to read that your experience was a success, and that you appreciated the qualityof your breakfast and the location of the hotel. Rest assured that I will not fail to share your appreciation with all the teams, in particular Miss Yousra, in order to thank them but also encourage them to continue to improve the quality of our services.We will have the great pleasure of welcoming you again.Best regards,Public Relations Manager - Relax Hotel Kenitra.
by A verified traveler
Posted 22 Feb 2023 on Orbitz
As I walked in I was greeted by Yousra at the front desk . Very friendly good customer service definitely recommend this place .thank you
Comment from Hotel Management
22 Feb 2023 by We are happy to see that you appreciated our quali, Hotel Management
Hello dear customer,A very big thank you for this beautiful comment that you took the time to write,We are happy to see that you appreciated our quality of service.We will share your comment with all our teams, in particular Miss Yousra, in order to thank them but also encourage them to continue to improve the quality of our services.We will have the great pleasure of welcoming you again.Cordially,Public Relations Manager - Relax Hotel Kenitra.
by A verified traveler
Posted 22 Dec 2022 on Hotels
Comment from Hotel Management
14 Feb 2023 by GM , Hotel Management
Dear guest,We would like to thank you for your excellent comment and we hope to welcome you again very soon.Best regards
by A verified traveler
Posted 19 Aug 2022 on Orbitz
