Ratings based on 814 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
A great stay at a reasonable price
Comment from Hotel Management
13 Dec 2024 by Sea Spray Team, Hotel Management
Thank you so much, James, for your wonderful review and perfect rating! We're thrilled to hear that you enjoyed your stay and found it to be a great experience at a reasonable price. Your kind words mean a lot to us, and we hope to welcome you back soon!
by A verified traveler
Posted 1 Dec 2024
Very clean and beautifully space! Breakfast in the sister hotel up the road was great!
Comment from Hotel Management
2 Dec 2024 by Sea, Hotel Management
Dear Remya, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Daniela, Hotel Management
Thank you for your visit.Kind regards,Daniela
by A verified traveler
Posted 31 Oct 2024
What a lovely stay. We only spent a night here, but had a great view of the pier, it was in a quiet part but not far from everything. The room was very warm (without the heating being), but had a fan in the cupboard which we used. It smelt really nice in there too, with the plug in, which was a nice touch. There were some parts of the bathroom that could’ve been a bit cleaner, like soap scum left on the basin, but it wasn’t dirty by any means! Staff were really friendly and helpful. I ordered the rose petals on the bed as it was our anniversary. Due to being an Expedia VIP we had a free bottle of Prosecco, which was lovely! We’d definitely come back and stay here again.
Comment from Hotel Management
31 Oct 2024 by Sea Spray Team, Hotel Management
Thank you, Karen, for your thoughtful review!We're so pleased that you enjoyed your night with us and that our small touches like the room scent, rose petals, and complimentary Prosecco added to your anniversary celebration! We're glad you found the room cozy with a beautiful view and appreciated the quiet yet central location.We’ll pass along your feedback regarding the bathroom details to our team to ensure every part of your stay is just as perfect next time. We look forward to welcoming you back for an extended stay in the future!Warm regards,
by A verified traveler
Posted 29 Oct 2024
A pleasant stay in Kemptown!!
Comment from Hotel Management
29 Oct 2024 by Sea Spray Team, Hotel Management
Thank you, Adesuwa, for the fantastic 5-star review! We’re so glad you enjoyed your stay with us in Kemptown and had a pleasant experience. We hope to welcome you back soon!
by A verified traveler
Posted 17 Oct 2024
A cute little place close to the pier. Parking is difficult and not on site as advertised. You pay $15 and find a street to park on.
Comment from Hotel Management
17 Oct 2024 by Sea Spray Team, Hotel Management
Dear Kim,Thank you so much for your lovely review! We’re glad you enjoyed your stay and appreciated our location close to the pier.We apologize for any confusion regarding the parking situation. While we do offer parking for a fee, it is sometimes subject to availability on nearby streets. We understand that this can be inconvenient and will review our communication to make this clearer for future guests.We appreciate your feedback and hope to welcome you back again soon!Warm regards,
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by Daniela, Hotel Management
Thank you for your recent visit, hopefully you will visit us again in the future.Kind regards,Daniela
by A verified traveler
Posted 30 Sep 2024
the front desk was incredible!! she even helped us figure out the parking internet. Brighton itself is ok. the Royal Pavillion was worth the visit-get the audio. rooms were incredibly clean at the Sea Spray and conveniently located to everything. really loved it
Comment from Hotel Management
1 Oct 2024 by Daniela, Hotel Management
Here’s a warm and professional response to Andrew’s review:Dear Andrew,Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our front desk team and that they were able to assist you with parking and internet. It's also fantastic to know you enjoyed your stay at Sea Spray and appreciated the cleanliness and convenient location.We’re glad you made the most of your visit to Brighton, especially the Royal Pavilion! We hope to welcome you back in the future for another memorable stay.Warm regards,Daniela
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Reception Team, Hotel Management
Dear Veronique, Thank you so much for rating your stay with us. We hope to welcome you back here one day.
by A verified traveler
Ideal weekend away hotel
Posted 13 Sep 2024 on HotelsGreat location, dragos on recpetion couldnt have been more helpful
Comment from Hotel Management
15 Sep 2024 by Daniela, Hotel Management
Thank you so much Lewis, we are looking forward to your return.Kind regards,Daniela
