Ratings based on 475 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 8 Sep 2024 on Hotels
Location is excellent: shopping, restaurants, groceries, etc. 10 minutes walk to the old town and tourist attractions. Helpful staff. Standard doble room with terrace is quite tight. Double bed is just ok although a small double size. There was a very small wardrobe with only few hangers and one shelf only. There were no other cabinets for clothes. Modern bathroom. However, there's a lack of some privacy due to its glass walls.
by A verified traveler
Posted 26 Aug 2024 on Hotels
This is a most impressive hotel with welcoming and professional staff, lovely rooms and a superb breakfast (it's a long time since I've had a fried egg in a hotel breakfast buffet). The room was spacious, comfortable and well soundproofed and also with very good blackout blinds. As mentioned, there is no car parking on site, but the municipal car park is a minute's walk away and is safe and inexpensive (there is also a shopping centre car park a five-minute walk away).
We will certainly be back here.
by A verified traveler
Posted 16 Aug 2024
Everything was excellent except for a strange occasional vibration/noise in the ceiling. It would happen every 10 to 20 minutes. Sometimes loud enough to wake you during the night.
by A verified traveler
Brilliant Breakfast and Pet Friendly.
Posted 25 Jul 2024 on HotelsOur go to hotel when we stay in Kempten.
Great rooms and facilities and always the best breakfast.
The staff are incredibly helpful and it’s a pet friendly hotel that doesn’t charge the earth like others.
by A verified traveler
Posted 16 Jun 2024 on Hotels
by A verified traveler
Posted 20 Nov 2023
by A verified traveler
Posted 3 Oct 2023
Wonderfull brekfast
by A verified traveler
Posted 19 Jun 2023
Das Hotel ist sensationell. Was für mich nicht ok war, das bestellte Tartar im Restaurant war angemacht mit Kernen und einem Dressing. Der Fleischgeschmack war leider nicht mehr zu erahnen. Leider und schade für so ein teures Produkt. Ansonsten ist das Hotel sehr empfehlenswert und klasse. Da passt wirklich alles, bis auf die nicht vorhandenen eigenen Parkplätze. Aber man findet etwas in der nahen Umgebung. Man kann sein Gepäck vor dem Hotel ausladen und woanders parken. Ein paar Minuten laufen schadet niemanden. Von da aus erreicht man auch alles bequem zu Fuss.
Comment from Hotel Management
22 Jun 2023 by -Ihr Team vom bigBOX ALLGÄU Hotel, Hotel Management
Lieber Manfred,vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt in unserem Hotel! Es freut uns, dass wir Ihre Erwartungen erfüllen konnten. Wir sind in der Situation vieler Stadthotels und haben leider keine eigene Parkgarage. Jedoch stellen wir kostengünstige Parkplätze im Parkhaus des gegenüber gelegenen Forum Allgäu für unsere Gäste zur Verfügung. 24 Stunden/9 im Parkhaus Forum. Gerne begrüßen wir Sie wieder als Gast.
by A verified traveler
Posted 15 May 2023
Good , dependable hotel with good service. The rooms are a little small though and the beds could be better. They are too soft and give rise to back pain.
Comment from Hotel Management
1 Jun 2023 by The bigBOX ALLGÄU, Hotel Management
Dear guest,thank you for your feedback! In the selection of our mattresses we decided us for brand quality. For sure it is difficult to guarantee every guest’s optimal lying comfort. We are glad to welcome you again.
