Ratings based on 18 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2022
Several issues encountered:
1. Booking price stated on the Expedia did not reflect the same price in fact I have paid more on site
2. First Room given to me has issue with the card sensor/lock and not able to open the main door from inside
3. Card sensor from second room change unable to detect inside room slot holder
4. Third room change water pressure inside toilet was too slow
Hope u can rectify above problem
by A verified traveler
Posted 7 Oct 2019 on Hotels
Comment from Hotel Management
8 Oct 2019 by Zara, Hotel Management
Hi, John! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara
by A verified traveler
Posted 3 Oct 2019
Comment from Hotel Management
5 Oct 2019 by Zara, Hotel Management
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara
by A verified traveler
Posted 26 Sep 2019 on Hotels
Comment from Hotel Management
26 Sep 2019 by Zara, Hotel Management
Thanks a ton for the amazing rating Navin! We are glad that we succeeded in matching your experience with your expectations. Regards, Zara
by A verified traveler
Posted 19 Sep 2019 on Hotels
Comment from Hotel Management
20 Sep 2019 by Edward, Hotel Management
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Edward
by A verified traveler
Rating
Posted 30 Aug 2019 on HotelsSo far so good
Comment from Hotel Management
31 Aug 2019 by Zara, Hotel Management
Thank you for your valuable feedback, Loh ! As per the feedback, it seems that you aren't satisfied with our services. Be assured, we'll strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Zara
by A verified traveler
Posted 14 Apr 2019 on Hotels
by A verified traveler
Posted 22 Feb 2019
Comment from Hotel Management
5 Apr 2019 by Megha, Hotel Management
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Barbara
by A verified traveler
Budget stay
Posted 27 Mar 2018 on HotelsLow Water pressure and furniture is old. Just a normal 2.5stars hotel.
by A verified traveler
A bad bad stay
Posted 15 Jan 2018 on HotelsNot really comfortable stay for us.
First, it took forever for the staff to check in.
Second, the toilet is very dirty, there are water spot on the floor which look quite disgusting.
Third, the towel is dirty, with some stain on it, same goes to the floor cloth.
Forth, we stay in a double bedroom, but everything came with one set as if it is a single bedroom.
Fifth, the room, the pillow cover and the bedsheet as well as the blanket are smelly.
