Ratings based on 44 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Nice time
by A verified traveler
Posted 12 Nov 2024
👌
by A verified traveler
Posted 4 Oct 2024
This hotel is not definitely an all inclusive resort.
Poor service and stuff were not trained.
For the first time in my life time i had to pay for internet at hotel for each device 13 euro for each 5 days.
I don’t recommend this hotel to anyone els.
by A verified traveler
Posted 18 Sep 2024
Great hotel for families, loads of food options and great pool area. Staff were friendly, especially the waiters and waitresses at the restaurants. Was a bit strange you have to pay for wifi in a 5 star hotel, but it did work perfectly fine. Also the taxi service in the hotel is very pricey, a lot cheaper to get a taxi from outside the hotel.
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler
Posted 27 Jun 2024
Me and my wife stayed for 10 nights at the resort and we had a beautiful time there.The hotel deserved his 5 stars. The room was spacious well decorated and with a cool view of the pool and the sea. There was cleaning and change of towles and sheets daily.
*The pool was big and we did not even need to go to the sea.It was very conveninet to be near the bar woth unlimited drinks and chilling in the cool pool.
Dinig options were also fulll of varieties. The service was impeccable and very friendly.
* I speacially suggest the Ala Carte Restaurant for a nice change as the food there was amazing.
Totally recommend this hotel👍👍👍
by A verified traveler from Uxbridge
Posted 3 Jun 2024
This place is Vast and is very well maintained , looks nice and easy to get around , with plenty of stuff do for everyone , 3 minutes to a private beach with shower , food and drink free of charge , water is crystal clear and fairly warm for June , we stayed for 11 days , and throughly enjoyed it , lots of swimming pool and lots of tastey food , and best of the price is very good , staff are friendly and helpful .
by A verified traveler
Posted 13 Apr 2024 on Wotif
The staff at this hotel were on point! Hikmet (our waiter), Sefa (the cocktail whiz), and Sergey (massage extraordinaire) made our stay fantastic and all other fellows at the restaurant and on the reception.
Big thumbs up to these all-stars!
Negative Experience:
Bummer alert - the Food and Beverage Manager - Ugur Kurt wasn't exactly on the same page. When we wanted something special for a big day, he shut us down flat, claiming a "big boss" was more important. Not cool, dude. Also, witnessing him berate a cleaning lady in the lobby was shocking. Screaming at her and finger-pointing in front of guests.
It was arrogant, disrespectful, and frankly embarrassing for the hotel.
The staff here are awesome, but the manager needs a lesson in guest service. It left us wondering if they actually care about making guests happy.
by A verified traveler
Posted 11 Apr 2024 on Wotif
Fantastic staff (except one manager - Ugur Kurt)
Delicious food
Prime location with private beach access
Unprofessional Food & Beverage Manager, Ugur Kurt (rude to staff and guests)
Rooms clean but due for renovation
Food variety good, but could be more extensive for a 5-star hotel
This hotel has the potential to be exceptional. The staff were friendly and helpful, with the exception of Food & Beverage Manager, Ugur Kurt. Unfortunately, Mr. Kurt's rude behavior towards staff and guests significantly impacted my experience. This was especially disappointing during my stay, which included my parents' 50th wedding anniversary on April 7th. I approached Ugur Kurt for advice on making their celebratory dinner extra special in the restaurant, but he brushed me aside, claiming to be busy with a "big boss" that evening (April 6th).
The food was delicious, but the variety could be improved to match other 5-star hotels. The rooms were clean but could benefit from renovations. The location, however, was perfect, with private beach access and a beach bar.
To reach its full potential, the hotel should address Ugur Kurt's behavior and consider renovations and menu expansion.
by A verified traveler
Posted 16 Oct 2023 on Orbitz
