Ratings based on 505 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bad Reichenhall
Posted 11 Dec 2024
It was close to where I needed to be the next day.
Comment from Hotel Management
13 Dec 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler from princeton jct
Posted 31 Oct 2024
I was here twice before, was treated very nicely. This time, I was informed that a $70 would be charged, and refunded next day, which did not happen before. I don't appreciate the inconsistent services.
Comment from Hotel Management
31 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 31 Oct 2024
The staff member Mr gavino was the most pleasant and helpful
Comment from Hotel Management
31 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 22 Oct 2024
Old mattress
Comment from Hotel Management
23 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 20 Oct 2024
The room we had was extremely neglected holes in the carpet patched walls that where clearly not done properly the hinges on the bathroom where coated in rust internet didn't work no connection, coffee was available in the morning nice and hot i booked a single queen room and when we arrived the clerk claimed i reserved a room with two beds assuming they gave our room away considering i have an email stating i reserved a room with a queen facility itself is very clean the building and rooms just appear neglected and no interest in updating them water is definitely hot for shower and bathtub id recommended somewhere else to stay i was in the parking lot in my car around 10pm and the truck next too me there was a man urinating on the ground
Comment from Hotel Management
21 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 9 Oct 2024
This is the worse motel iv EVER encountered absolutely do not go there! They wouldn’t let anyone even come into my room after 10pm not even to help me put my luggage in the room they were so concerned about charging more an more fees and being able to kick u out without refunding u and were so busy listing off more and more irrational rules that never did this place ever even say welcome it was the most unwelcoming and intrusive an rude establishment iv ever encountered and then to tell me it would be 7 -10 business days before my money would be refunded what a musleading joke…worst place ever trust me do not ever book a room here
Comment from Hotel Management
9 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Kelso, WA. Sincerely, Hotel Management
