Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Quiet private
Comment from Hotel Management
17 Dec 2024 by Norberto Zamora, Hotel Management
Hello Barbara - Thank you so much for your wonderful 5-star review! We’re thrilled to hear you enjoyed your stay with us. We hope to welcome you back for another memorable stay in the future!
by A verified traveler from Edmonton
Posted 10 Dec 2024
Beautiful boutique hotel on the water. Sunday brunch is a must!!
Comment from Hotel Management
10 Dec 2024 by Norberto Zamora, Hotel Management
Hello Morgan,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay and that you were pleased with our Sunday brunch. We hope to welcome you back soon to create another memorable stay in the future!
by A verified traveler
Posted 2 Dec 2024
Beautiful setting with the old charm and character maintained. Easy to access the hospital and other areas of the city. Staff at the check in were excellent and thanks for the complimentary water bottle.
Comment from Hotel Management
3 Dec 2024 by Norberto Zamora, Hotel Management
Dear Ms. Ford,Thank you so much for your wonderful 5-star review! We’re thrilled to hear you enjoyed your stay with us, the resort amenities, and found our location suitable for your needs. Our team strives to provide both professional and personable service, and your kind words mean a lot to us. We hope to welcome you back for another memorable stay in the future!
by A verified traveler
Posted 24 Nov 2024
Beautiful location on the lake.
Very nice staff.
Clean rooms.
Comment from Hotel Management
25 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Thank you for your kind review! We’re so pleased to hear that you enjoyed our beautiful lakeside location and found our staff to be welcoming. Cleanliness is a top priority for us, and we’re glad that stood out during your stay. We truly appreciate your feedback and hope to welcome you back for another wonderful visit soon!
by A verified traveler
Posted 18 Nov 2024
Great staff
Comment from Hotel Management
18 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Hello Chris - Thank you for the fantastic rating and kind words about our staff! We're so glad they made your visit enjoyable. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Hello Tina - Thank you for your review and for taking the time to share your experience! We're glad to hear you enjoyed your visit and appreciate your feedback. We hope to have the pleasure of welcoming you back again soon!
by A verified traveler
Posted 16 Nov 2024
The hotel was a great location. It is clean, the atmosphere was great, the brunch was amazing and staff were fantastic!
Comment from Hotel Management
18 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Hello Jody - Thank you so much for your wonderful review! We’re delighted to hear you enjoyed our location, clean and inviting atmosphere, amazing brunch, and fantastic staff. Your kind words truly mean the world to us!We can’t wait to welcome you back for another memorable stay.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Hello Heather - Thank you so much for your wonderful 5-star review! We're thrilled to hear you had such a positive experience with us. Your feedback means a lot, and we truly appreciate you taking the time to share it. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Hello Wendy - Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with us. It’s always our goal to ensure our guests have a memorable and enjoyable time, and it’s fantastic to know we succeeded in making your visit special.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Francheska - Assistant to the General Manager, Hotel Management
Hello James - Thank you for the perfect 5 out of 5! We’re so glad to hear you had an exceptional experience with us. Your positive feedback means a lot to our team, and we’re thrilled we could make your stay memorable. We look forward to welcoming you back for another wonderful visit
