Ratings based on 682 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 17 Nov 2024
We have a church right next to the hotel.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Mandi Front Office Manager, Hotel Management
Hello Amy, Thank you for your feedback. I'm glad you hear you enjoyed your stay with us. We hope to see you again in the near future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Mandi Front Office Manager, Hotel Management
Hello Vimal, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 12 Nov 2024
Number one the pictures on Expedia are not even of the hotel or rooms I stayed in! They show all new rooms and a different exterior. This place was a dump- stained mattress- mold in showers and window covered in bugs - stains on carpets. I will be calling Expedia to ask why the photos are deceptive. DO NOT STAY HERE. How they get these reviews is another whole level of shady. Good thing I took pictures.
Comment from Hotel Management
13 Nov 2024 by Mandi H. Front Office Manager, Hotel Management
Hello Charles, On behalf of myself and my entire team I would like to apologize that we fell short. We will use your feedback to try to improve these issues to provide guests with a better stay in the near future.
by A verified traveler from Eagle Point
Posted 12 Nov 2024
We particularily liked the large,clean updated rooms with Fantastically comfortable beds. Beautyrest by Simmons. I want one! Also the hot plentiful breakfast best we've had in our travels. Mandy was an Excellent Guest Hostess for our Stay! And our Bartender too. Thank you!
Comment from Hotel Management
13 Nov 2024 by Mandi H. Front Office Manager, Hotel Management
Thank you for taking your time to share your feedback with us. I'm so glad to hear you enjoyed your stay with us I'm so glad that I made you guys feel welcomed. We hope to see you again in the near future.
by A verified traveler
Posted 11 Nov 2024
Very friendly staff
Comment from Hotel Management
13 Nov 2024 by Mandi H. Front Office Manager, Hotel Management
Thank you for taking your time to share your feedback with us. I'm so glad to hear you enjoyed your stay with us. We hope to see you again in the near future.
by A verified traveler
Posted 11 Nov 2024
Easy check in. Mandy was very hospitable. Room was great and cozy.
Comment from Hotel Management
13 Nov 2024 by Mandi H. Front Office Manager, Hotel Management
Thank you for taking your time to share your feedback with us. I'm so glad to hear you enjoyed your stay with us and that I made you feel welcomed. We enjoyed having you stay with us and We hope to see you again in the near future.
by A verified traveler
Posted 10 Nov 2024
The staff was excellent.
Comment from Hotel Management
13 Nov 2024 by Mandi H. Front Office Manager, Hotel Management
Thank you for taking your time to share your feedback with us. I'm so glad to hear you enjoyed your stay with us. We hope to see you again in the near future.
by A verified traveler from Campbell River
Posted 9 Nov 2024
Great place for a nights rest and dog friendly
Comment from Hotel Management
13 Nov 2024 by Mandi H. Front Office Manager, Hotel Management
Thank you for taking your time to share your feedback with us. I'm so glad to hear you enjoyed your stay with us. We hope to see you again in the near future.
