Ratings based on 262 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Nice simple and modern. Great customer service. Check in and out was simple and quick.
Unfortunately pool wasnt open but guests where advised the Best Western across the way was allowing their guests to show room cards to be able to use the pool their facility. Clean rooms but no laundry amenities available. Had a great stay.
But whiling using the side door my wife notcied the levels on the walk way were not defined and walking thru at night time could create an emergency for another guest. Thankfully she caught her balance in time
Thanks again
by A verified traveler
Posted 30 Dec 2024
Great stay overall. Very clean and tidy location with extremely helpful staff.
by A verified traveler
Posted 29 Dec 2024
Hamptons are consistently good!
by A verified traveler
Posted 23 Dec 2024
Clean and quiet.
by A verified traveler
Posted 11 Dec 2024
This is in a convenient location in Keene and the price was reasonable. However, the maintenance, at least of our room, was poor. There is a shelf in the shower that was falling off the wall. The shower doors were hard to move, and one appeared to be off its track. There was a pull out shelf for the hair dryer, but the handle for that fell off when used and we found that the threads on the screw holding the handle on were stripped. There was a door in front of the mini fridge in the room that was falling off the cabinet, so it wouldn't fully close. The desk chair was stained on the seat. Other than that, the bed was OK and the room seemed relatively clean.
Breakfast came with the room, and there was always plenty of food, but it was institutional quality. The egg dishes appeared to be microwaved frozen, pre-prepared items. The had "fresh" fruit, but the bananas were mostly black and unappetizing. The orange juice from the juice machine tasted watery. The coffee was weak. They did offer some gluten free bread, bagels, and muffins that were OK. There was a waffle bar, where you could make a fresh waffle and that was good.
Overall, it was an OK hotel at best.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 6 Dec 2024
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 30 Nov 2024
Exceeded my expectations.
