10/10 Excellent
Maggie
Jan 10, 2025
Liked: Cleanliness, property conditions & facilities
Beware! I booked through Expedia but the front desk staff ran my card for the $15 pet fee. The next day my debit card was inactive for fraudulent activity. On my bank statement, I had 5 separate charges for $15 and 2 separate charges for $30 from Econo Lodge which were processing. I called my bank saying I do not authorize these ourchases except for one $15 charge for the pet fee. When I called Econo Lodge and asked about the situation, the staff member was very dismissive and tried to get my off the phone. He said it was a mistake but quickly tried to get me off the phone. Very shady in my opinion even if it was a “mistake.” Anyways, my bank can’t do anything about these charges until they are all processed on the merchants end and I’m still waiting a week later for all of them to process.
Maggie
Stayed 1 night in Jan 2025