Ratings based on 22 Verified Reviews
4.6 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ayvali-Urgup
Posted 23 Mar 2023
The staff was very attentive and friendly from the moment I arrived. The room was very nice and comfortable with all the amenities you could want in the bathroom. All the facilities are lovely. The ski rental/sales shop is huge and the staff was very helpful in assisting me in trying out boots and skis before I purchased. They also have a really nice high-end shop with a large selection of ski clothes and accessories.
by A verified traveler from Ayvali-Urgup
Posted 2 Apr 2022
This is a lovely, new hotel with everything you could want! The staff were all warm, friendly and helpful and made me feel very welcome and at home. I very nice person helped my unload my car, take my ski equipment to their locker room, showed me the facilities and took the luggage to my room. The room was nicely decorated and clean and fluffy robes and slippers were provided as well. The fee-free mini-bar was a special surprise and included large glass bottles of still and sparkling water, wine, beer, soda and even a bottle of kombucha. The Nespresso machine was nice to have for my morning cup of coffee. They have a spacious locker room where you can stow your ski equipment in lockable lockers so you don't have to drag your stuff up to your room and a door in the back leads to he slopes. The restaurant had a varied menu with prices that did not seem inflated (as they could be at a ski area) and the service was good. The morning breakfast buffet was large and exceptional with many hot and cold food choices. I did not swim, but, I looked around the pool area and was very impressed with the design.. it was a beautiful infinity pool with a huge window at one end overlooking the mountain. I had a very nice massage in the spa area that is as lovely as the rest of the hotel.. All in all, it was a very pleasant experience! I asked for assistance to get my luggage and ski equipment to my car and when I was done checking out, my car was waiting in front, loaded and running!!
Comment from Hotel Management
4 Apr 2022 by Kalandar Jumanazarov, Hotel Management
Dear Jean, thank you for choosing Radisson Blu Mount Erciyes Hotel for your stay in Kayseri. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson Blu Mount Erciyes Hotel soon!
Best regards,
Kalandar Jumanazarov
Front Office Agent
by A verified traveler
Wonderful two day break for weekday skiing
Posted 26 Mar 2022 on HotelsThe hotel is only 3 months (Mar 2022) old so everything worked well and was very clean. We wen
Perfectly situated for the skiing pistes , ski-in ski-out, when we went was close to end of season (last week of March). We arrived Wed evening and left Friday evening, we had the place to ourselves..the pistes included! Although the trade off was that so some of the fun things we shut like the outside bar (at the hotel) and also pizza oven (can you believe it ;) )..but all in all facilities (gym, pool sauna) all open.
If you can, try to get ski pass at the hotel, if only to save yourself a 50m walk in ski boots at the first lift. (as hotel is new) The ski equipment was virtually brand new from the in hotel ski rental shop (ender spor), so makes skiing that much more comfortable.
The hotel staff were very welcoming and accommodating. The airport transfer was free, a very welcome addition to the stay...from stepping off the plane we were in our hotel room within 45 mins , great!
The pistes are good enough for a couple of says of skiing, so all in all the Raddison makes for a great hotel to stay at for a family to explore Mount Erciyes.
Comment from Hotel Management
26 Mar 2022 by Rıdvan TAŞKIN, Hotel Management
Dear Guest, thank you for choosing Radisson Blu Mount Erciyes Hotel for your stay in Kayseri. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson Blu Mount Erciyes Hotel soon! Best regards, Rıdvan TAŞKIN
by A verified traveler
Posted 30 Mar 2024 on Hotels
by A verified traveler
Posted 4 Mar 2024 on Hotels
by A verified traveler
Posted 27 Feb 2024 on Hotels
Yemekler çok vasattı. Vasat olmasına rağmen fiyatlar yüksekti. Zaten fiyat-kalite dengesizliği artık yerli turizmin kronik problemi.
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 6 Feb 2024 on Hotels
by A verified traveler
Posted 4 Feb 2024 on Hotels
