Ratings based on 20 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
It served as place to lay our heads.
Posted 8 Jan 2024 on HotelsThe front desk gentleman was very helpful (long hair with ponytail). The fact that he could speak really good english helped.
The breakfast was very basic, but the dinner was absolutely divine.
by A verified traveler
Posted 19 Mar 2022 on Hotels
Overall, it was a disappointing stay.
There was basically no welcome or attention from the front of house staff. The breakfast and lunch was terrible.
There was also leak from the bath that flooded the bathroom after showering.
by A verified traveler
A great place for a ski holiday (during Covid)
Posted 2 Jan 2021 on HotelsI enjoyed staying at this well located hotel mid-week. The staff took the Covid-19 protocol seriously and with professionalism. It was wonderful to wake up and to be across the street from the ski slopes. It had the feeling of the older ski lodges in the American west. Simple with hot showers and hearty food. I took advantage of the area behind the hotel for walks in the early evening. The food service staff was efficient and kind. I enjoyed their generous dinner service that was included in the room rental price. There were always enough options for meat or vegetarian options, and many cold salads, and a table of deserts.
It was great to take ski lessons and then return to a nice warm meal right across the street. I took advantage of the spa that is located on property, enjoying a massage and Turkish Hammam experience. Hotel management and front desk employees were always happy to help with organizing transportation.
I did not realize that they had a free ski shuttle to take you to the different slopes (another ski location opened during my stay.) This free transportation allows you to rent your equipment right at the hotel, making for an even more comfortable experience.
Comment from Hotel Management
2 Jan 2021 by Nihat, Hotel Management
Dear Ann thankyou very my for your positive comments will be glea to see atr our hotel
best regards
Nihat
hptel managent
by A verified traveler
Posted 24 Dec 2020 on Hotels
Comment from Hotel Management
25 Dec 2020 by erciyes hill, Hotel Management
Thank you very much your welcome
by A verified traveler
Great location, affordable rate
Posted 20 Jan 2020 on HotelsVery nice experience. 2 minutes walk to the slopes
by A verified traveler
Fiyat/performans
Posted 27 Feb 2024 on HotelsPiste yürüme mesafesinde olması avantaj. Kahvaltı iyiydi. Yemekten pek memnun kalmadık. Hizmet ve temizlik memnuniyet vericiydi. Yeniden kalmak isteriz
by A verified traveler
Posted 20 Feb 2024 on Hotels
by A verified traveler
Posted 20 Feb 2024 on Hotels
Yataklar çok rahatsız , 3 gece kaldık oda temizliği hiç yapilmadi , su sıkıntısı vardi , yemeklerde zeytinyağli mezeler haricinde iyi değildi , sadece otel konumu iyiydi
by A verified traveler
Posted 20 Feb 2024 on Hotels
Hotel genel olarak yetersiz ve kötü temizlik siz talepte bulunmadığınız sürece yapılmıyor banyo ve olanaklar yok (şampuan,duş jeli vs) yemekler yetersiz çay bile paralı onun dışında danışma ve yönetim ekibi çok ukala, hiçbir şekilde ihtiyaçlarınızı karşılayamıyorlar hoşgörü ve nezaket sıfır, müşteri memnuniyeti adına hiçbirşey yok çok kötü bir 3 günlük kar tatili deneyimi yaşadık kesinlikle tavsiye etmiyorum
by A verified traveler
Hijyen zayıf, amatör yönetim
Posted 30 Aug 2023 on HotelsÇok vasat bir otel, hizmet amatör, biz Ağustos ayında kaldık belki mevsim dışı olduğundandır. Odada 1 adet nerdeyse %80 i kullanılmış bir adet tuvalet kağıdı vardı. Resepsiyon bize 15 dakika içinde 1 adet tuvalet kağıdı bulabildi. Belliki hijyene önem vermiyorlar.
Sabah arayıp rezervasyonumu teyit ettiğim halde, akşam gittiğimizde resepsiyondaki çocuk geldiğimize şaşırmış gibiydi
