Ratings based on 106 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Radissonblu Diyarbakır, Hotel Management
Değerli Misafirimiz,Öncelikle Radisson Blu Diyarbakır Otelimizi tercih ettiğiniz için teşekkür ederiz.Tarafımızla paylaşmış olduğunuz güzel değerlendirmeleriniz için teşekkür eder, sizleri tekrar Radisson Blu Diyarbakır Otelimizde misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla. Genel Müdür Fatih KAYA
by A verified traveler
Posted 18 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Radissonblu Diyarbakır, Hotel Management
Değerli Misafirimiz,Otelimizde gerçekleştirdiğiniz konaklama deneyimi ile ilgili yorumlarınız için çok teşekkür ederiz. Memnuniyetiniz bizler için en önemli motivasyon kaynağıdır. En yakın zamanda otelimizde sizi yeniden ağırlamayı umuyoruz.Saygılarımızla,Fatih Kaya Genel Müdür
by A verified traveler
Smelly spa
Posted 2 Jan 2024 on HotelsUpon arrival, there was a crowd at check-in, so they told us to have a sit and they would call us. After 25 minutes we realize they forgot about us. They charged my credit card for both rooms without even asking. We only found out at check out that the rooms have been paid. I specifically chose the 'pay at the hotel' option, so that we could pay separately for each room. The hotel spa was cold, dirty and incredibly smelly, and the jacuzzi didn't work. The pool was fine, but you had to walk in your wet bathing suit through the lobby where all the staff were wearing their winter coats (it was freezing) to get to the saunas and the changing rooms. Just terrible! I was so disappointed. Also, there were not bathtubs in the rooms even though the description said as much. However, the room was spacious and relatively clean; the bed was comfortable and the breakfast had a good selection of foods.
Comment from Hotel Management
22 Nov 2024 by Radisson Blu Hotel Management, Hotel Management
Dear Guest,First of all, we would thankful for your choice of choosing to stay at Radisson Blu Hotel Diyarbakır. We thank you regarding of your feedback as you have shared with us that the necessary precautions will be taken to ensure that these and similar situations do not happen again in the most efficient way. Kindest Regards
by A verified traveler
Posted 10 Nov 2022
Nice hotel
Comment from Hotel Management
22 Nov 2024 by Radisson Blu Diyarbakır Otel Yönetimi, Hotel Management
Dear Bassel,First of all, we would thankful for your choice of choosing to stay at Radisson Blu Diyarbakır. We thank you regarding of your feedback and nice comments as you have shared with us. We would gladly welcome you again.Kindest Regards
by A verified traveler
Posted 27 Jun 2022 on Hotels
Comment from Hotel Management
22 Jul 2022 by Radisson Blu Hotel, Diyarbakır, Hotel Management
Sayın Seyhan hanım merhaba;
Değerlendirmeniz için teşekkürlerimizi sunarız. Otelimiz %100 misafir memnuniyeti odaklı çalışmakta olup, hizmet kalitemizi artırarak devam ettireceğimizi belirtmek isteriz. Sizleri tekrardan Radisson Blu Hotel Diyarbakır'da ağırlamaktan mutluluk duyacağımızı belirtmek ister;
Sağlıklı günler dileriz.
Misafir İlişkileri Uzmanı
by A verified traveler
Posted 18 Feb 2022
The staff were very friendly and helpful - they made our stay there comfortable and were very welcoming.
Comment from Hotel Management
18 Feb 2022 by Radisson Blu Hotel, Diyarbakır, Hotel Management
Dear Matthew;
Thank you very much for your evaluation.
Our hotel works with a focus on 100% guest satisfaction and we would like to state that we will continue to increase our service quality. We will be happy to welcome you again at Radisson Blu Hotel Diyarbakir.
We wish you healthy days
regards
by A verified traveler
Diyarbakir
Posted 27 Oct 2021 on HotelsLocation of hotel was about 15 mins drive from the centre. Overall hotel was in good condition and service was good.
Comment from Hotel Management
27 Oct 2021 by Sales, Hotel Management
Dear Guest,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Diyarbakir. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.
Best regards,
Radisson Blu Hotel, Diyarbakir
by A verified traveler
Posted 25 Jul 2021 on Hotels
Comment from Hotel Management
26 Jul 2021 by Radisson Blu Hotel, Diyarbakır, Hotel Management
Dear Guest,
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Diyarbakir. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.
If we can be of any further assistance please do not hesitate to get in touch.
Best regards,
Radisson Blu Hotel, Diyarbakir
by A verified traveler
Posted 29 Dec 2020 on Hotels
Comment from Hotel Management
30 Dec 2020 by Radisson Blu Diyarbakır, Hotel Management
Dear Guest, Thank you for sharing your experiences. I hope you conveyed the issue that bothered you in your rating to the reception staff and the necessary action has been taken. Your comment will be shared with the relevant departments. Care will be taken to prevent the same situation from happening again in your next stay. We look forward to your valuable comments to please you in your next stay. We wish you to accept our apologies for the negativity, and we would like to state that we look forward to your reservation.
by A verified traveler
Reception officer
Posted 1 Mar 2020 on HotelsWell, the hotel stuffs were so nice to us and hotel was great however, there was one of the reception officer and one of his manager were so rude first day we applied.
Comment from Hotel Management
4 Mar 2020 by Satış-Pazarlama Yetkili, Hotel Management
Beste gast,
Bedankt voor het delen van uw mening over Radisson Blu Hotel Diyarbakır. Het kennen van de meningen van uw gasten is altijd van groot belang voor ons.
Nogmaals, we willen u bedanken voor het geven van uw feedback en we willen u erop wijzen dat uw feedback zeer waardevol is voor het verbeteren van ons werk en het voortdurend verbeteren van de kwaliteit van onze services.
We wachten op je voor onze volgende reis naar ons hotel.
Met vriendelijke groet,
