Ratings based on 108 Verified Reviews

3.9 out of 5
75% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jun 2024 on Hotels
3 out of 5
by A verified traveler

Posted 31 May 2024
Not clean , day old
3 out of 5
by A verified traveler

Posted 1 Feb 2024
Pleasant small hotel. Onsen is nice. There is a second one outside, which can be accessed by a door at the main onsen. No bathroom in room. Was adjacent to a smoking room which was annoying
1 out of 5
by A verified traveler

Terrible environment, need renovation

Posted 29 May 2023 on Hotels
Very old building, no A/C, tatami is dirty, outdoor public bath is full of dead flies and indoor public bath surrounded by mould Apparently need maintenance and renovation My husband and I couldn’t sleep all night because need sharing of bathroom, wall and door of room is too thin that hear everyone walking and talking when they pass by, that’s too noisy Only pro is they include dinner and breakfast ( but don’t expect too much on the food )
3 out of 5
by A verified traveler

Posted 6 Jul 2019 on Hotels
Spacious bedroom, and en suite washroom a big plus. We were given a room on ground floor, which had convenient access to all parts of hotel. Simple breakfast but adequate. Though it would have been good to vary the menu (we had basically same food on both mornings we were there). Limited free WIFI was frustrating (only 30 mins a day). But common bath facilities in urgent need of maintenance. Most shower heads in common bath area were not working. Mixing of hot & cold water also problematic. Ample free carpark. Location ideal for those relying on JR railway. Stayed July 2019.
5 out of 5
by A verified traveler from Singapore

Very convenient, great innkeeper & breakfast.

Posted 11 Jun 2019 on Hotels
This hotel is located just a 5mins walk away from the Kawayu Onsen Station, but more ideal for travellers getting around with a car. Hotel is within driving distance of its surrounding attractions. The innkeeper was a very warm and friendly old man who although could hardly speak any English, won us over with his sincerity, hospitality as well as, his delicious breakfast set. Onsen facility was rather !old and would have preferred if there were private showers in the room rather than having to bathe at the onsen.
5 out of 5
by A verified traveler from singapore

Good hotel great nature around!

Posted 13 Feb 2019 on Hotels
a hotel in a small quiet town with awesome scenery. of course its a nice stopover. meals are awesome and onsen too. The hotel should work on informing or providing more information on the area around because the scenery was too amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler from sg

What a Gem!

Posted 14 Oct 2018
I booked this randomly and was super impressed with this. The photos online don’t do it justice. Super value for money, great facilities and food.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Great location!

Posted 27 Dec 2017
The location is great and the room is clean! I love it so much and you can take a bus or walk around for a night stay. Strong recommend!