Ratings based on 232 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Had an excellent stay at this hotel for 3 days. Train station is just 300m away and well connected to all places in tokyo. Staff and services incl breakfast was very good.
Comment from Hotel Management
11 Nov 2024 by 東横INN川口駅前 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。
by A verified traveler
Posted 15 Sep 2024
The hotel was great but the only complain I have was the bed. It was really hard.
Comment from Hotel Management
16 Sep 2024 by 東横INN川口駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
by A verified traveler from Salem
Posted 26 Jan 2024
There are actually only two business hotels around Kawaguchi station and this is better than the other. Closer to the station, newer, rooms are a little bigger. Recommended.
Comment from Hotel Management
13 Feb 2024 by 東横INN川口駅前 くちこみ担当, Hotel Management
This time, thank you for staying at our hotel from some hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 31 Dec 2023
by A verified traveler
Posted 20 Nov 2023
Excellent low budget hotel that is conveniently close to Kawaguchi station which will help you get around Tokyo and beyond.
The rooms are small, but this is normal for many Japanese Hotels, if you are traveling alone it is perfect!
The breakfast buffet every morning was delicious with a very good variety of choices.
Overall, I enjoyed my stay, the staff was super friendly, the breakfast was very tasty, and the low cost will help you enjoy Tokyo more. 5/5
Comment from Hotel Management
24 Nov 2023 by 東横INN川口駅前 くちこみ担当, Hotel Management
Alexander 様Thank you very much for staying at our hotel and evaluating us a lot.We are happy to hear that you felt conveinience with transportation.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your next visit. Thank you.
by A verified traveler
Posted 15 Oct 2023
Comment from Hotel Management
6 Dec 2023 by 東横INN川口駅前 くちこみ担当, Hotel Management
kerry 様この度は東横イン川口駅前にご宿泊いただきまして誠にありがとうございました。この度はご評価いただきありがとうございます。今後ともより良いサービスを施設づくりを目指し尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。
by A verified traveler
Posted 25 Aug 2023
by A verified traveler
Posted 13 Nov 2019 on Hotels
by A verified traveler
Posted 15 Apr 2019 on Hotels
Great service. Good breakfast. Nice room. Very near to train station makes for easy access to Toyko.
by A verified traveler from Hong kong
Posted 7 Apr 2019
Very high value for money hotel, at much lower price relative to other surrounding hotels but of high standard. Even a simple but very eatable breakfast is included.
Very good location as only a 5-min walk to large shopping centers. Very satisfying stay indeed even for leisure purpose.
