Ratings based on 182 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Spacious room but shared bathroom.
Common area is very welcome feeling!
Comment from Hotel Management
29 Nov 2024 by COCOSTAY Nishikawaguchi Ekimae, Hotel Management
Thank you for using COCOSTAY Nishikawaguchi Ekimae. We are very happy that you enjoyed the shared space. We look forward to seeing you again. COCOSTAY Nishikawaguchi Ekimae.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by COCOSTAY Nishikawaguchi Ekimae, Hotel Management
Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. We are pleased to receive a high rating. We look forward to seeing you again.
by A verified traveler
Posted 29 Oct 2024
Kia ora stayed here for 13 days with 2 friends, the staff there are amazing very friendly awsome food spots around the hotel, short walk from the train station, defiantly coming back next year, Big thanks to all the staff
Comment from Hotel Management
29 Oct 2024 by COCOSTAY Nishikawaguchi Ekimae, Hotel Management
Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. We are very happy that you enjoyed your stay. We look forward to seeing you again when you visit Japan.
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
19 Jun 2024 by COCOSTAY Nishikawaguchi Ekimae, Hotel Management
Thank you very much for using COCOSTAY Nishikawaguchi Ekimae. We are very sorry that your stay was not satisfactory. We will use your feedback to improve our operations in the future.
by A verified traveler
Posted 13 Apr 2024
Yes
Comment from Hotel Management
14 Apr 2024 by COCOSTAY Nishikawaguchi Ekimae, Hotel Management
Thank you for using COCOSTAY Nishikawaguchi Ekimae. Thank you for posting your review.
by A verified traveler
Posted 20 Dec 2023
The room was very beautiful and spacious for its price. The concierge & staff were very helpful! <3 I’d recommend coming here in the future.
Comment from Hotel Management
20 Dec 2023 by COCOSTAY Nishikawaguchi Ekimae, Hotel Management
Thank you for using COCOSTAY Nishi-Kawaguchi Ekimae. We are very happy that you complimented our facilities and staff. All of our staff will continue to work hard to provide a lodging experience that exceeds the price.
by A verified traveler
Posted 20 May 2023
All perfect. Thanks
Comment from Hotel Management
20 May 2023 by COCOSTAY西川口駅前, Hotel Management
Thank you for using COCOSTAY Nishikawaguchi Ekimae. Thank you for your feedback. We are waiting for you again.COCOSTAY Nishikawaguchi Ekimae
by A verified traveler
Posted 1 Apr 2023
Amazing hotel to stay for travellers.
Comment from Hotel Management
2 Apr 2023 by COCOSTAY西川口駅前, Hotel Management
Thank you for using COCOSTAY Nishikawaguchi Ekimae.We will continue to work together with our staff to provide an accommodation experience that exceeds the price.We are looking forward to your next reservation.
by A verified traveler
Regret
Posted 5 Jan 2020 on HotelsI never saw like this hotel. I fee very bad.
Comment from Hotel Management
6 Jan 2020 by Manager, Hotel Management
Check out time is 10 o'clock. Please keep check out time. Otherwise it costs you extension charge. This regulation is written on the paper we provide at check in and we do explain at check in. Please cooperate. Thank you.
by A verified traveler
Posted 1 Jan 2020 on Hotels
