Ratings based on 618 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kenmore
Posted 1 Oct 2024
by A verified traveler
Posted 18 Sep 2024
👍
by A verified traveler from Miami
Posted 8 Sep 2024
I liked Location, view from the balcony and mattress.
by A verified traveler
Does not worth
Posted 9 Aug 2024 on HotelsNot a 4 star hotel. Definitely the hotel is no longer at the 4 star level. The rooms are very poorly maintaned, breakfast choises has been dropped from my last visit. Dishes at the bufet were dirty. There is only one reason to stay in this hotel, the proximity to the harbor and my area of interest business wise.
Comment from Hotel Management
16 Aug 2024 by Nikoleta Kaneli, Hotel Management
Dear Andrei,Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.With Kind Regards,Nikoleta Kaneli Assistant Hotel Manager
by A verified traveler
Posted 9 Aug 2024
I stayed by myself for 5 nights, while my daughter visited with family. The staff were absolutely amazing at welcoming me and assisting me to find anything I needed/wanted within the hotel and around town. My room was clean and modern with a stunning view of the Kavala waterfront. It was the perfect location for dining, shopping and exploring! I will be back!
Comment from Hotel Management
18 Aug 2024 by Nikoleta Kaneli, Hotel Management
Dear Andrea,Let us thank you for choosing Airotel Galaxy for your stay and we are glad we were able to meet your expectations. We are happy to know that you enjoyed the staff, location, room and view. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Airotel Galaxy.Best Regards,Nikoleta Kaneli Assistant Hotel Manager
by A verified traveler from San Francisco
Posted 19 Jul 2024
This property is super well located. It's right downtown with tons of restaurants and shops around as well as the port.
The staff was very kind.
The room was OK. The blinds didn't block out light, the beds were uncomfortable, and they do that thing where you need your key in the slot for the power to work so you can't charge things when you're out. Other than that it was fine.
There was AC and it worked well, and there's an elevator.
All in all, it was a reasonable value for the price.
Comment from Hotel Management
20 Jul 2024 by Nikoleta Kaneli, Hotel Management
Dear Phil,First and foremost we would like to thank you for choosing Airotel Galaxy for your stay. First of all, we would like to thank you for your positive comments about our your room and our staff. We are concerned to note though that the bed didn't leave you completely satisfied. All comments have been passed to the relevant departments in order to ensure that we're able to deliver a 4-star guest experience. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.With Best Regards,Nikoleta Kaneli Assistant Hotel Manager
by A verified traveler
Posted 28 Jun 2024 on Hotels
Great location in a great place
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
20 Jul 2024 by Nikoleta Kaneli, Hotel Management
Dear Ann,Thank you for taking the time to review our hotel. We are pleased you had a good stay. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards,Nikoleta Kaneli Assistant Hotel Manager
by A verified traveler
Posted 31 May 2024
Hotel in great location but very dated facilities. Bathroom door was rusty with a piece almost missing. Stains on the floor and curtains.
by A verified traveler
Posted 30 May 2024
Great place to stay. Great stafff. Great views!
