Ratings based on 87 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kenmore
Posted 19 Aug 2024
Overall good experience. Place is secure, clean, has AC, washer and dryer, pots and plates so it’s good for family stay. Not much to do around the neighborhood though.
by A verified traveler
Posted 30 Jul 2024
I didn't like the lack of communication from the property management
by A verified traveler
Nice units. Entry to the building didn't go well.
Posted 22 Jul 2024 on HotelsRented 2 apartments for 2 couples for 2 nights. The units were nice--big and clean. There were dishes in the partial kitchen and a small refrigerator. There was also a laundry machine in the bathroom. The balcony of these 2 units faced into the inner courtyard, instead of towards the nearby bridge or onto the street, which would have caused a lot of traffic noise. The instructions for finding the apartment building were not very good. Using the address that they provided, GoogleMaps took me to the right building, but not to the right set of doors. The code they give works if you are at the right entry doors. Then there is the issue of some difficult communication with the off-site property administrators. We didn't have the ability to call them, which is how they let you into your apartment. They did arrange to leave keys for us in our apartments to use instead. However, both trying to enter the building (which is Brown, not Black, as per their information) and the apartment, the employee on duty did not ever respond to text messages I sent to the contact number they gave. He did eventually respond to my email and via WhatsApp, but the whole process to get into the building and apartment took an hour. If you want to stay here, best to be able to make local calls to bypass all this frustration.
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Excellent
Posted 20 Oct 2023 on HotelsGreat apartment, really comfy, great location, clean, quiet and everything we needed. Would defo recommend and stay again!
The only downside was that there was no toaster, the pillows could be firmer and the front door entry system was tricky to master as it was quite stiff.
by A verified traveler
Posted 10 Oct 2023
by A verified traveler
Posted 13 Aug 2023
by A verified traveler
Posted 8 Aug 2023 on Hotels
by A verified traveler
Clean, quiet river view
Posted 24 May 2023 on HotelsWe had some trouble getting in but since we arrived during business hours, we were able to call and someone came over to help. He also brought extra TP as there was only one roll. Bed was firm, housecleaning was perfect, no elevator even though listed in ad, very quiet building, AC isn’t great but cools you off a little - eventually, kitchen has everything you need. Only real suggestion would be pads on the chair feet to make sure to keep the noise down when pulling out chairs on the tile floor, the rest worked for our 3 night stay. Two single beds were in a loft (unit 33) and any adult or tall person would have some trouble with slanted ceiling. Beautiful river view was a nice treat.
