Ratings based on 274 Verified Reviews

3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 May 2024
I really enjoyed my stay, it was straight forwards and I was a comfortable sleep
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Great hotel - poor brekkie

Posted 4 Dec 2023 on Hotels
Lovely cosy and clean hotel in a great location. Breakfast was awful but you could get toast so all ok.
5 out of 5
by A verified traveler

Posted 11 Oct 2023
The most beautiful room I’ve had in 52 days in Europe
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2023
2 out of 5
by A verified traveler

Posted 16 May 2023
We couldn’t rase the temperature in the room to our comfort (22C) and were sick next morning. We were charged extra for the breakfast.
Comment from Hotel Management
12 Jul 2023 by Receptionist Monika, Hotel Management
Dear Vytautas,We are really sorry for the inconvenience you had to deal with . We will do our best to solve this problem with temperature relulations in our rooms. Hope you are feeling much better now. We will be waiting for your return .Have a nice evening .Sincerely,Amberton Hotel Team
3 out of 5
by A verified traveler

Great location, good breakfast, but hotel just ok

Posted 2 Jan 2023 on Hotels
Booked it for convenience to explore Kaunas. The location is fantastic - one block from the City Hall Square (Rotuses Aikste). There are no people working there, you have to call to check in or pay through the link to check in, even though we prepaid for the room. Based on pictures, the room was supposed to be larger and on the upper floor, we paid extra for it, but got the basic room on the ground floor. After 40 min spent trying to check in while messaging with the hotel through the WhatsApp, we finally got room info and code to get in via WhatsApp again. No forewarning about this and not very efficient. The room was not decorated and dark, no artwork on the walls, just gray everywhere. The room was cold (15°). No water provided in the room (except paid one), and a mini fridge with a paid mini bar inside. One of the most uncomfortable and hard mattresses we ever slept on while travelling. We paid for breakfast, selection, quality of options and the variety were good. Some dilapidation (broken tile in the bathroom, pealing caulk), overall did not feel like a four star hotel, eapecially for twice as much as most other places in the area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2022 on Hotels
3 out of 5
by A verified traveler

Posted 2 Oct 2022 on Hotels
Decent hotel, could do with some refurbishment. Check in and room locking system are fully electronic, and our door broke the first day meaning we couldn't get back in. Staff were very helpful and sorted this out quickly.