Ratings based on 223 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Posted 27 Jul 2024
Staff was very friendly & the breakfast was great. Zero complaints- fantastic stay.
Comment from Hotel Management
27 Jul 2024 by Pay , Hotel Management
Thank you
by A verified traveler
Posted 27 Jul 2024
What enought for the price, but really poor breakfast...
Comment from Hotel Management
27 Jul 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Nice Hotel
Posted 15 Jul 2024 on HotelsNice hotel. Good value for the money. Friendly and helpful staff.
Comment from Hotel Management
15 Jul 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Posted 15 Jul 2024
Dirty rooms and badly needs repainting. Mold growing in corner of shower/tibNo lamps on nightstands and people below were so loud and played music to which I called front desk and they said they would take care of it, but they continued this well after midnight.
Comment from Hotel Management
15 Jul 2024 by Paul , Hotel Management
Sorry for trouble
by A verified traveler
Posted 12 Jul 2024
Nice And comfortable " Stay at the Redlion
Very Family Oriented resident
Very Convenient place for travelers passing threw The Tx Area
Staff friendly
Housekeeping friendly
Restaurant Gas stations
Walgreens
Are walking Distance
Comment from Hotel Management
12 Jul 2024 by Paul , Hotel Management
Thank you
by A verified traveler
Posted 11 Jul 2024
The middle eastern lady at the front desk was very rude and I believe she stole my engagement ring. This afternoon my finance and I checked out of room 218. We were gone for 30 minutes before I realized that my engagement ring was still on the counter in the bathroom, where I placed it to take a shower. I was told that nobody had been in the room and was told I can go check it out by the lady sitting at the front desk, However, somebody had been in the room because there were new blankets on the dresser. I asked the housekeeper if she had been in that room or did she see my rings (there’s a total of 3 but my engagement ring is my only concern) she stated No, then she said she did go in there but the door was already opened when she went in there. I let the woman know at the front desk and my finance asked her if she could run the cameras or if she could see the key log. She stated she could not. We asked for the number for the manager and we were given a number that was disconnected. During our 5 day stay, we were originally given a key to a room that was already occupied on July 5th. We walked into somebody’s room and noticed clothes and shoes, immediately turned around and told the man at the front desk. He then gave us keys to room 218 where we stayed during the storm with no power. I bring this up because, this morning we heard 2 women unlock our door, but luckily we had the extra lock on so they were not able to get in. I have filed a police report& a report with Sonesta
Comment from Hotel Management
11 Jul 2024 by Paul , Hotel Management
Sorry for trouble
