Ratings based on 991 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Perfect location close to friends and family
Comment from Hotel Management
8 Nov 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Natalie #Team6
by A verified traveler
Posted 23 Oct 2024
It was great to relax and enjoy the time I had to be away
Comment from Hotel Management
24 Oct 2024 by Brand Experience Team, Hotel Management
Hi Betsy, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 6 Oct 2024
There was a lot of noise and I saw one cockroach in the bathroom and one on the door. The mattresses were old and cheap. Very bad quality. The lobby was very smoky. Never again will I stay here! You get what you pay for, I guess.
Comment from Hotel Management
9 Oct 2024 by Brand Experience Team, Hotel Management
Hi Paula, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Nancy Y., Hotel Management
Thank you for positively rating your stay!!Nancy Y.#Team6
by A verified traveler
Posted 23 Sep 2024
Dirty noisy
Comment from Hotel Management
24 Sep 2024 by Brand Experience Team, Hotel Management
Hi Bobby,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Comfort
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 26 Aug 2024
Soda machine in lobby not working when I checked in. Was week or so until fixed. They didn't seem to be in any hurry to get it fixed. Had to go to 2nd floor for drinks, that machine had limited selections. Every thing else ok. Staff friendly and helpful.
Comment from Hotel Management
3 Sep 2024 by Brand Experience Team, Hotel Management
Hi James,Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. Maz K.#Team6
