Ratings based on 655 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Excellent service, everything was clean and beautiful
Comment from Hotel Management
22 Nov 2024 by Assistant General Manager, Hotel Management
Dear Sandra,It was a pleasure to read your fantastic review of the Home2 Suites by Hilton Houston/Katy. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit our city.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 17 Nov 2024
MEGA AMAZING EMPLOYEES
Comment from Hotel Management
17 Nov 2024 by Assistant General Manager, Hotel Management
Dear Alberto, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Home2 Suites by Hilton Houston/Katy. We hope to welcome you again soon.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 28 Oct 2024
A great place to stay right outside of Houston
Comment from Hotel Management
28 Oct 2024 by Assistant General Manager, Hotel Management
Dear Mervin,Thank you for your gracious review of Home2 Suites by Hilton Houston/Katy. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to our city.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 27 Oct 2024
Property it’s ver convenient
Comment from Hotel Management
28 Oct 2024 by Assistant General Manager, Hotel Management
Dear Yesenia, Thank you for the fantastic review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Home2 Suites by Hilton Houston/Katy, and we look forward to your next stay.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 26 Oct 2024
Car lot has loudspeaker that goes off all night long. Everything else was great!
Comment from Hotel Management
27 Oct 2024 by Assistant General Manager, Hotel Management
Dear Lisa, We are pleased you enjoyed your stay at Home2 Suites by Hilton Houston/Katy! We appreciate your feedback about the loudspeaker in the parking area, and we will look into this to minimize any disturbances for our guests. Thank you for sharing your thoughts, and we look forward to welcoming you back for another pleasant visit!Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 22 Oct 2024
Did t get room I booked
Comment from Hotel Management
23 Oct 2024 by Assistant General Manager, Hotel Management
Dear Jennifer,Thank you for taking the time to share your feedback. We regret that the room you requested was unavailable and apologize for any inconvenience caused. We know apologies will not make up for this, but we apologize. Thank you once more for your review. We look forward to welcoming you again and providing you with an exceptional experience that reflects the true essence of our hotel.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 14 Oct 2024
The free water and the friendly staff.
Comment from Hotel Management
15 Oct 2024 by Assistant General Manager, Hotel Management
Dear Charles,Thank you for taking the time to provide feedback about your stay. We are glad you enjoyed our in-room amenities. Thank you for mentioning your pleasant interactions with our staff during your stay with us. Your compliments are not only rewarding but also encouraging. It was a pleasure to have you as our guest, and we hope to see you again soon.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 14 Oct 2024
Love that you can bring your dogs here.
Comment from Hotel Management
15 Oct 2024 by Assistant General Manager, Hotel Management
Dear Keisia,Thank you for your recent stay at Home2 Suites by Hilton Houston/Katy with your furry friend. We are thrilled that you enjoyed your stay and that our pet-friendly rooms made it easier for you to attend to your pet's needs. We appreciate your kind review and hope you will be back to see us again soon.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Assistant General Manager, Hotel Management
Dear Sergio, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Home2 Suites by Hilton Houston/Katy. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Svetlana ChugunovaAssistant General Manager
by A verified traveler
Posted 29 Sep 2024
Really nice and new hotel very close from cinco ranch! Delicious breakfast included…. Very nice housekeeping…. Nice stay.
Comment from Hotel Management
30 Sep 2024 by Assistant General Manager, Hotel Management
Dear Sergio,Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated our fantastic location and breakfast. It's great to hear that our housekeeping staff also made a positive impression. We're always striving to create a welcoming experience, and it's wonderful to know that we were able to make your stay at Home2 Suites by Hilton Houston/Katy a pleasant one. We hope to welcome you back again soon!Warmest Regards,Svetlana ChugunovaAssistant General Manager
