Ratings based on 6 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jul 2019
Friendly people
I ask for extra baby bed I got bed without informing me about extra charges untill checkout ask for (500 Rb.)
by A verified traveler
Several safety issues
Posted 20 Jan 2018 on HotelsLocal tuk-tuk drivers had difficulty finding this hotel which is off the beaten track. Although the address is Riverside Gardens there is scant evidence of a river, hidden as it is by very heavy, lush foliage, so the “river view” is a bit of a stretch. We could see no evidence of a garden.
We stayed two nights, during which time we saw only one person in charge of running the hotel; this was Tharaka,who told me the hotel had undergone a renovation 2 years previously; we were surprised by this as it was still unfinished and had several safety issues, not least of which were all the exposed electricity cables in bedrooms, bathrooms and upstairs landing. Plugging the hairdryer in caused all the fuses to blow!
Tharak told me he stays overnight maybe twice a week – on other nights the front door is locked – so no escape for guests if an emergency arises. This is not good.
Breakfast was very good, but there is no chance of an evening meal and no restaurants within walking distance.
On our last morning an incident occurred when some of our money went missing – it was recovered, and I'm not going to say anything else other than we know the culprit, and when the theft (and recovery) occurred, so all I will say is keep your money with you!
by A verified traveler
Great Property
Posted 19 Jan 2018 on HotelsGreat stay in new property. Quiet location. Room was spotlessly clean, was great to have a fridge , wifi and a/c. Hosts were friendly and helpful and breakfast was good. Short walk to main road where we caught a local bus into Kandy (less than 20 Rupees) and only 300 Rupees for tuk tuk back later that night. Only negative was water pressure in the shower and also extremely hard to regulate temperature. Overall great value for money and would highly recommend staying at this property.
Comment from Hotel Management
22 Jan 2018 by Ganthera Residence , Hotel Management
Dear Guest Thank you for your stay & for your review on hotels.com We are delighted that you enjoyed your stay with us. Concern areas will be taken corrective action, Look forward to see you again
by A verified traveler
Nice place!
Posted 22 Jan 2018 on HotelsVery nice family running this homestay. Nice spacious rooms and overall very good value for the money paid.
Comment from Hotel Management
23 Jan 2018 by Ganthera Residence, Hotel Management
Dear Sir/ Madam,
Thank you for reviewing Ganthera Residence following your recent stay with us we look forward to the possibility of a future visit.
Best regards
Thank You.
Recommended
for Everyoneby A verified traveler
Leuk guesthouse met behulpzame eigenaren
Posted 19 Jul 2017
Pros: Prima kamers en vriendelijke mensen
Location: Redelijk dicht bij het centrum maar te ver om te lopen. Eigenaar bied een eigen taxi an en dit is een prim chauffeur en gids die je wil helpen.
Prima guesthouse. Heel netjes en vriendelijk mensen die je overal mee willen helpen. Goed ontbijt en prima kamers.
by Mislav
Posted 15 Mar 2017 on Hotels
Nice place, not so far from the centar of the city. The room was cozy and clean with a nice balcony view on river. The host was always on service and helping with transfers information, offering trips, reservation tickets taxy ,tuk tuk or else.