Katsikia Hotels

"The property itself is in a beautiful spot. Amazing views and right in between the towns of Agios Nicholas and Elounda. In theory, it has everything that should make a resort great. Problem though is the dining situation......And its a MAJOR problem. I don't know if I've ever written a poor review in my life about a hotel. But, I have to give a warning especially for anyone who doesn't take the all inclusive meal plan. They advertise that they have multiple restaurants and bars, but they are rarely if ever open. And when they are open, you need reservations well in advance. Like, you need to reserve your meals before you even start your trip. We tried and were unable to reserve a table at ANY of their restaurants the entire time we were there (6 days). Not one. The only food option the entire week we were there was their main restaurant which is the exact same buffet everyday for lunch and dinner. If you're not all inclusive, it's $150 dollars for a family of 4. Which I guess isn't horrible, but it's pretty mediocre food and I can't see how anyone could eat a week's worth of meals there. The one pool bar that was open had no snacks to order. There is no lobby bar to get appetizers. Seriously nothing. Thankfully there is a little market across the street from the hotel that we were able to get cheese and crackers from, and we were able to eat most of our meals in the nearby towns. But the fact that this is labelled as a "resort" with dining options is a complete scam. "

"Stunning location with wonderful staff and service. The beach is tranquil with fantastic views of Spinalonga and the perfect place to relax. All of the staff go out of their way to help you have the perfect holiday. Only feedback would be to bring your own or buy tennis balls if you play as the balls from the hotel either get taken / lost ... with the balls left being too bad to play. Also... we did a photo shoot with the inhouse photographer... which was amazing! Her shop is downstairs in the basement and very easy to miss if you dont happen to go to the spa! Would be lovely to have this advertised! Otherwise... the PERFECT holiday. Massive thank you to all of the staff."

"Perfect thank you for your kind and generous hospitality. "

"Great range of pools, bars, snacks and restaurants."

"Had an amazing weekend at Palmera! Check in staff was kind and efficient. The bar staff was not attentive, I was often ignored but it didn’t bother me too much as I wasn’t in a hurry. Unfortunately, there were many extra charges and add ons that I was not made aware of. Many guests and I complained about the fact that we paid for all inclusive, yet most things were not included. A bit disappointed about that, a simple note on the property details would have sufficed. Regardless, the food was delicious and the vibes were great! The kitties were my favorite part! I would come back, but only after April 1st, when everything opens for the season. "

"Gorgeous property with excellent views and great service. Very quiet "

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."

"Stayed for a week, in a beautiful location, town was quiet however expected this time of year. Lovely sandy beach nearby. All staff were friendly and helpful, rooms modern and cleaned regularly. Really enjoyed both breakfast & evening meals. Hotel maybe just a little too quiet for us but otherwise perfect"

"Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return "