Ratings based on 9 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Wouldn't recommend
Posted 22 Feb 2021 on HotelsRoom was dirty as bed sheet has stains , couch was full of stains. Food was so bad, we had threw everything.
by A verified traveler
Posted 13 Dec 2019
Comment from Hotel Management
8 Jan 2020 by Ashish, Hotel Management
Dear Sir/Madam, Namaste and a very warm greetings from Royal Empire Boutique Hotel! Thank you for taking the time out of your day to write a review and give us your feedback. We sincerely apologize for the inconveniences that you encountered during your stay. Please rest assured that your feedback has been noted and is being looked over by the related department. If you choose to stay with us again in the future, we adhere to meet your expectations. It was a pleasure having you us and we are looking forward to welcoming you back very soon. Warm Regards Royal Empire Boutique Hotel
by A verified traveler from Australia
Posted 22 Jul 2019 on Orbitz
Best decision I’ve ever made was staying here at the Royal Empire. It was previously known as the White Palace, and is the former residence of the royal family and has recently been restored and converted into a small boutique hotel. It’s quiet and utterly charming. The room was large and filled with natural light. My balcony overlooks lush misty mountains. The management and staff have gone over and beyond, and arranged every little detail. I feel very cared for. If you’re coming to Kathmandu, tell them Kim sent you.
Comment from Hotel Management
23 Jul 2019 by Ashish, Hotel Management
Hello KIM,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Sincerely,
Ashish Gurung
Sales and Reservation Officer
Royal Empire Boutique Hotel
by A verified traveler from USA
Posted 1 Jun 2019
We loved our stay at the Royal Empire Boutique Hotel! The staff was hospitable and the restaurant food was great. The room we stayed in was huge and spacious! They went out of their way to ensure we had a great stay. Thank you!
Comment from Hotel Management
2 Jun 2019 by Ashish Chhettri, Hotel Management
Dear Happy Guest,
Warm greetings from Royal Empire Boutique Hotel!!
At Royal Empire Boutique Hotel we consider our guest as a family and we are really glad to hear that our hospitality service was noteworthy to you.
It is fantastic feedback to read that you enjoyed your stay at ROYAL SELF CATERING TWO BEDROOM APARTMENT. Your kind words will be shared with entire team. We hope to see you again in near future.
Kind Regards
Royal Empire Boutique Hotel
by A verified traveler
Posted 18 Mar 2019 on Orbitz
Comment from Hotel Management
2 Apr 2019 by Sales & Reservation, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
by A verified traveler
Posted 18 Mar 2019
It was a converted palace and the staff were very friendly and helpful. The place was quiet and we could just sit and relax and talk.
Comment from Hotel Management
18 Mar 2019 by Sales & Reservation, Hotel Management
Dear Happy Guest,
Thank you very much for taking your time to write us a review and recommending our hotel to other travellers.
We are very pleased that you enjoyed the stay in our hotel.
Your Kind words will be shared with the whole service team.
We look forward to welcome you again in future with your friends and family.
Yours Sincerely,
Royal Empire Boutique Hotel Team
by A verified traveler
Posted 17 Mar 2019
It was quiet. The food was good. And just a nice place to sut and rest.
Comment from Hotel Management
30 Mar 2019 by Sales & Reservation, Hotel Management
Dear Happy Guest,
Thank you very much for taking your time to write us a review and recommending our hotel to other travellers.
We are very pleased that you enjoyed the stay in our hotel and loved our cuisine.
Your Kind words will be shared with the whole service team.
We look forward to welcome you again in future with your friends and family.
Yours Sincerely,
Royal Empire Boutique Hotel Team
by A verified traveler
Posted 19 Sep 2018 on Ebookers
Comment from Hotel Management
22 Sep 2018 by Ashish, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
by A verified traveler
Posted 29 Jul 2018
Comment from Hotel Management
1 Aug 2018 by Aayesha, Hotel Management
Dear Sir/ Mam,
First I want to thank you for your review.We work hard to deliver an exceptional guest experience and its apparent in this case,we fell short.If you give us a another chance to earn back your trust, I can assure you that a pleasant stay and personally
see to it that you enjoy the experience the next time you are here.
Regards,
Royal Empire Boutique Hotel Team
