Ratings based on 140 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Ashish,Thank you for sharing your feedback with us. We’re sorry to hear that your stay fell short of your expectations and appreciate your comments, as they help us understand where we can improve. Our team is committed to providing a better experience, and we’d love the opportunity to welcome you back in the future for a stay that fully meets your expectations. Please don’t hesitate to reach out if there’s anything specific we can assist you with.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
18 Oct 2024 by General Manager, Hotel Management
Dear Kevin,Thank you so much for taking the time to leave your positive feedback of your recent stay with us. We are thrilled to know that you enjoyed your stay with us and we look forward to welcoming you back in near future for another wonderful stay.
by A verified traveler
Posted 29 Sep 2024
We have stayed three times so far in here. It has become a second home in Kathmandu. Staff are super nice, food is great, and we have enjoyed the relaxing spa, sumptuous food before heading back as always
Comment from Hotel Management
30 Sep 2024 by General Manager, Hotel Management
Dear Ram,Thank you for your continued trust in us and for making our hotel your second home in Kathmandu! We are delighted to know that you had another enjoyable stay and appreciate your kind words about our team, food, and spa services.\It’s always heartening to know that we have been able to create homely atmosphere for you. We look forward to welcoming you back for many more relaxing and delightful stays in the future.
by A verified traveler
Posted 23 Sep 2024
Food is quite good in their restaurant. We have found many dishes are freshly made and served with heart.
Comment from Hotel Management
24 Sep 2024 by General Manager, Hotel Management
Dear Ramaiyer,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the food we offer. Furthermore, we truly appreciate your kind words mentioning the freshness and care put into our dishes have left a positive impression on you. We look forward to welcoming you back in near future for another wonderful experience.
by A verified traveler
Posted 17 Sep 2024
Very nice restaurant facilities
Comment from Hotel Management
18 Sep 2024 by General Manager, Hotel Management
Dear Selvaranee,Thank you for your kind words! We're thrilled that you enjoyed our restaurant facilities. We always strive to provide an exceptional experience, and we're glad it met your expectations. We Look forward to welcoming you back in near future for another exceptional experience.
by A verified traveler from San Antonio
Posted 15 Sep 2024
Nice service and good location
Comment from Hotel Management
15 Sep 2024 by General Manager, Hotel Management
Dear John,Thank you for your kind words and for taking the time to share your feedback. We're delighted to hear that you enjoyed our service and found our location convenient. It was a pleasure having you with us, and we look forward to welcoming you back for another great stay.
by A verified traveler from KAPURTHALA
Posted 30 Aug 2024
I have enjoyed a very comfortable stay at this hotel.
Comment from Hotel Management
2 Sep 2024 by General Manager, Hotel Management
Dear Jaswinder,Thank you for taking the time to share your feedback of your recent stay with us. We are delighted to hear that you had a comfortable and enjoyable stay with us.We look forward to welcoming you back in near future for another delightful stay.
by A verified traveler from KAPURTHALA
Posted 4 Aug 2024
Very nice property. I was very comfortable there. I want to stay there again and again.
Comment from Hotel Management
5 Aug 2024 by General Manager, Hotel Management
Dear Jaswinder,Thank you so much for your wonderful feedback! We are delighted to hear that you had a very comfortable stay with us. It’s always a pleasure to know that our guests are happy and wish to return.We look forward to welcoming you back in near future for another wonderful stay.
by A verified traveler
Posted 28 May 2024
Gave us smoking rooms without telling us.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Dear Mahavir,Thank you for taking the time to provide us your candid feedback. We sincerely apologize for the inconvenience you experienced during your stay. It is our priority to ensure all guests have a comfortable and enjoyable visit, and we deeply regret that we fell short in your case. Please know that we have addressed this issue with our team to ensure it does not happen again in the future.Thank you again for your feedback, and we hope to welcome you back soon for a better experience.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Dear Yuri,Thank you for taking the time to leave us a review of your feedback with us. We truly appreciate your positive rating and are glad that you enjoyed your stay with us.We look forward to welcoming you back in near future for another delightful stay.
