Ratings based on 67 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
I am so pleased that I will return after my trek!
Comment from Hotel Management
11 Sep 2024 by Hotel Moonlight, Hotel Management
Dear Miriam,Thank you so much for your kind words!
by A verified traveler
Posted 21 May 2023
by A verified traveler from EDMONTON
Posted 12 Mar 2023
Good
by A verified traveler
Posted 3 May 2022 on Hotels
Comment from Hotel Management
4 May 2022 by Shakeen Rai, Hotel Management
Dear Maxwell, Namaste!
I extremely apologize for the awful experience. If you could spare time to share details that we need to pay attention to will help us a lot in near future. Thank you!
by A verified traveler
Posted 31 Dec 2021
It is just a hotel. Not very suitable for older people since second floor can only be reached by stairs. I have a leg injury, so it was not the most convenient for me. Everything else is on a better side of Nepalese standards.
Comment from Hotel Management
31 Jan 2022 by Shakeen Rai, Hotel Management
Dear Vladislav, Namaste!
Thank you for taking out your time and writing your valuable feedback. Apologies for the awful experience you had with us during your stay. Thank You!
by A verified traveler
Big menu, tasty breakfast and very friendly stuff
Posted 14 Dec 2021 on HotelsMany food choices on the menu, nice garden outside and very friendly and helpful stuff, but dirty floor in the room and one day we had a problem with hot water
Comment from Hotel Management
22 Dec 2021 by Shakeen Rai, Hotel Management
Dear Dylan, Namaste!
Thank you for taking the time out to drop your feedback. We are extremely sorry for such an awful experience. Definitely, in the future, we will take your experience as a lesson to improve our services and work on your recommendations. I believe you will give us a chance to serve you in the future to witness the impact of your suggestions.
Thank You!
by A verified traveler from Malaysia
Posted 13 Feb 2020
The overall stay was ok with good hospitality from hotel staff
Comment from Hotel Management
14 Feb 2020 by Shakeen Rai, Hotel Management
Thank you for taking your time out and writing your valuable feedback. We will look forward for your future visits and arrival.
by A verified traveler from Northern Arctic Norway
Posted 26 Jan 2020
I like the staff, they are very helpful, polite and friendly.I also appreciate the SPA facilities connected to the hotel. Even the Sauna was wonderful. We also enjoyed the breakfast with a lot of options. The variety of warm dishes was good, but I would have enjoyed to have mote traditional dishes at breakfast. The food variety was adjusted to western tourists and had a lot of unnecessary sweet cakes, instead I had wished they to have fresh variety of bread. That had made the breakfast menu excellent! They also play calming meditative music in the restaurant. Coffee was so good! There are bakeries in Kathmandu and in Rocka Guesthouse we were provided with fresh bread every morning from their own bakery. But our overall stay, with the possibility to walk and eat dinner in many nice places, cafes and restaurants and small shops nearby.
Comment from Hotel Management
26 Jan 2020 by Shakeen Rai , Hotel Management
Thank you for taking out your time and writing your valuable feedback.
by A verified traveler
Good location and rooms
Posted 27 Dec 2019 on HotelsGood enough hotel in the busy city of Kathmandu.
The location is good eveything is within walking distance.
Comment from Hotel Management
27 Dec 2019 by Shakeen Rai, Hotel Management
Thank You for taking out your time to write wonderful review.
by A verified traveler
Don’t pass up the wonderful stay
Posted 24 Dec 2019 on HotelsThe room are really clean and comfortable. The rooftop view was a nice add on. The breakfast had a large variety to choose from. The location was really convenient and close to everything. The staff was really friendly and helpful in every way. A real plus was the free one way airport transfer. You don’t get that in many hotels. I would definitely stay there again if I ever went back to Nepal. Thank you for the wonderful stay.
Comment from Hotel Management
25 Dec 2019 by Shakeen Rai, Hotel Management
Thank you for taking out your time and writing this wonderful review. We will look forward for your future stay and visit at Hotel Moonlight.
