Ratings based on 184 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 24 Nov 2024
I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.
by A verified traveler from Oak Harbor
Posted 19 Nov 2024
The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking
by A verified traveler from Roanoke
Posted 15 Nov 2024
air conditioner did not work, bathroom door did not close, bathroom dirty. we stay only one night even we booked for two nights. terrible experience
by A verified traveler from Toronto
Posted 15 Nov 2024
I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.
by A verified traveler from Toronto
Posted 8 Nov 2024
Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.
by A verified traveler
Posted 5 Nov 2024
Jay Suites is an excellent hotel in an excellent location! The staff are so kind and welcoming, and also very helpful in organizing anything you want to do in the city, and answer any questions you have about visiting Nepal. We will definitely be back. Thank you so much!
by A verified traveler from Coppell
Posted 29 Oct 2024
Very friendly staff. Respect and respond to your request in a timely manner.
by A verified traveler
Posted 28 Oct 2024
L’accueil a été exceptionnel et le personnel était très attentionné. Je recommande fortement cet hôtel pour un séjour à Kathmandou.
I highly recommend this hôtel . It is very clean and the personnel is very helpful. We will come back for sure!
by A verified traveler
Posted 26 Oct 2024
The hotel is located in a convenient place for tourists. As a young woman travelling alone I found it very safe with attentive staff who were happy to help wherever possible. It was clean and very reasonably priced
by A verified traveler
Posted 21 Oct 2024
