Ratings based on 19 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2021 on Hotels
by A verified traveler
Excellent location but little else to recommend
Posted 10 Apr 2019 on HotelsStaff and especially mgt needs to try harder.
To get room cleaned: at least 2 requests
Breakfast: usually a disaster. Not enough staff to keep the buffet supplied and in attractive appearance. No manager around to notice what needs attention. Just not on top of it. Usual dreary selection of stale backed goods. )Fruit was very good)
Comment from Hotel Management
17 Apr 2019 by Prerana Mahat, Hotel Management
Dear Guest, Warm Greetings from Hotel Arts Kathmandu ! First of all, we would like to thank you for choosing our hotel for your stay and thank you for taking some time in sharing your experience here. We are very glad to know that you enjoyed the hotel's Location however, we will definitely put more effort on the subject of matter. Thanking you once again for choosing us. Warm Regards, Prerana Mahat
by Seetal
We had a basic standard room.
Posted 2 May 2017 on HotelsThis is a nice hotel in the middle of the shops, restaurants and bars of Thamel. We booked a less expensive standard room since we were only here for one night. The room is small and basic. While the hotels.com picture suggests that we would have a shower door separating the shower from the rest of the bathroom, we did not. So we had the typical "get everything wet" shower that seems to be standard for hotels in nepal. But the hot water seemed to be available at all times of the day so that was a bonus. The room description also suggested our room would have a mini-bar/fridge but our room did not have one.
by Mr. Inocencio
Posted 31 Mar 2017 on Hotels
Staff very efficient and kind,excelente location.nice decoración.
by Chak Chung
Posted 8 Jan 2017 on Hotels
by A verified traveler
Noisy but convenient
Posted 14 Dec 2016 on HotelsI'd been warned about the noise from nearby live music venues, and was prepared for that, but what I hadn't expected was so much noise from within the hotel. The full height atrium delivers every sound to every room in the hotel!! Upon check-in I had people up and down to my room for the first couple of hours, unlocking my safe and supplying an adaptor for the supplied kettle (the plug did not fit one single socket in the room). Then there was the matter of having to have my keycard constantly re-set, as almost every time I left the room, I was unable to re-enter with the card. Location is key - if you can put up with the noise and the nuisances, this hotel would be a good choice solely for location. Friendly staff, nice furnishings, great art, and I also like the fact that I could come and go without passing Reception, which is located on 2nd floor.
by A verified traveler
Best location and value in Kathmandu
Posted 5 Dec 2016 on HotelsThere are many more highly priced hotels in Kathmandu though Arts has same quality at half the price and better location.
by A verified traveler
Posted 9 May 2016 on Hotels
by Tsering from Taiwan
Posted 29 Mar 2016 on Hotels
The hotel was nice and clean and perfectly in the center of the most happening place in Thamel area. The staff were courteous and attentive to your requirements. I was given a room earlier, which i didn't like much due to window size and i asked to change. My request was immediately heard and they changed the room with better requirement. The breakfast was average. The overall experience was good and i'd be back again to this hotel.
by A verified traveler
Lafe klasse
Posted 3 Jun 2020 on Hotelsder absolute Pluspunkt des Hotel Arts in Kathmandu ist die Lage, mitten im Leben
die Zimmer sind ok, oberflächlich sauber
der Balkon ist eine Zumutung , da sie die Taubenplage nicht in den Griff kriegen,total versifft, dazu der Lärm der Ratten der Lüfte
der Service war ok
leider sind meine Postkarten, abgegeben an der Rezeption , nicht angekommen
