Ratings based on 4 Verified Reviews

3.2 out of 5
3.5 Room cleanliness
3.2 Service & staff
3.8 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Mostly happy traveller

Posted 5 May 2019 on Hotels
I didn't know what to expect, maybe my 'western' ideas were a little off. The reality is that it is a safe, clean(ish) hotel with very polite and helpful staff. Good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vienna

Excellent and cheap hotel in Thamel

Posted 28 Sep 2017
Pros: It was a great location for a very decent price- The staff was very nice
Cons: The internet didnt work so well in the rooms on the 4th floor, better on the corridor. Also, the lock to the door was difficult in use.
Location: Its right in the centre of K-du, close to old town and really good restaurants and bars.
Me and my girlfriend really enjoyed our stay at the Heritage Hotel in Thamel. The quality we received for our price was amazing. There was hot water in the showers, the bed was comfortable. The lock in the door didnt work that well, and it was sometimes difficult to get back into our room. Otherwise the hotel facilities and staff were really nice.
Comment from Hotel Management
2 Oct 2017 by Rkpuri, Hotel Management
Dear Franek Thank your much for your precious review, we will make very special to our guest, we feel and serve to our guest as a God, see you again Thanks & Regards Ram Kumar Puri
4 out of 5
by A verified traveler from Osaka Japan

Posted 5 Aug 2018
市内中心部に近くとても便利、部屋は清潔
Comment from Hotel Management
9 Aug 2018 by Rkp, Hotel Management
Thank u very much for precious review
1 out of 5
by A verified traveler from rotterdam

Leugens en bedrog

Posted 10 Nov 2017
Pros: Niks
Cons: Grondig renoveren
Location: In Thamel
Deluxe kamer geboekt en betaald. Aankomst 4 pm, kreeg standaard kamer. Na protest kreeg ik de kamer die ik betaald had, maar pas om 8 pm kon ik inchecken! Kamer zou volgens deboekingssite 25 sq.m. zijn, maar was nog niet de helft. Geen WiFi in de kamer, ventilator kapot, slot werkt niet goed, slecht tv signaal en een badkamer zonder plankje boven de wastafel. De plavuizen vloer is het enige dat je in de inrichting met de naam heritage kunt verbinden. Ik had een kamer 4 hoog, er was geen lift en geen hulp om de bagage naar boven te brengen. Geen flesje water op de kamer. Om 7 uur was ik in het restaurant voor het ontbijt. Ik kreeg het pas om 8 uur en moest vragen om een volledig ontbijt. Het ontbijt was zeer goedkoop. Als je de manager aanspreekt, ligt het nooit aan hem. De boekingssite licht hem op met de prijzen, hij heeft ruzie met de internetleverancier, enz.