Ratings based on 39 Verified Reviews

4.1 out of 5
92% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 28 Jun 2017
Pros: nothing special but good location
Cons: toilet can be improved
Location: good location ..outside about 10 min walk to the main squre .. and step just outside hotel have anything .. shops and restaurant ...
good location .. next door hello kitty restaurant served good food .. clean and good service
3 out of 5
Recommended
for Everyone
by A verified traveler

Could be cleaner, but very good value

Posted 2 Mar 2017
Bathroom didn't appear to be cleaned fully between guests. Wardrobe has random clothes in it. Some bulbs needing replaced. WiFi on top floor not great. Staff were very friendly and helpful, bed was clean and very comfortable. Super location too.
4 out of 5
by A verified traveler

Lovely room but difficult booking in

Posted 15 Dec 2016 on Hotels
Took a lot of effort to get the room I had booked and paid for, rather than a cheaper one the hotel staff wanted to give me. The room however was lovely and big with a really comfortable bed and views over the city. The only other negative apart from booking in was that there were plates of half eaten food left out for over a day on a number of the landings.
Comment from Hotel Management
17 Dec 2016 by General Manager, Hotel Management
Thank you very much for taking the time to review our property & our staff. It's always heartwarming to hear that our hotel was appreciated.
5 out of 5
by A verified traveler

Best value for money

Posted 25 Oct 2016 on Hotels
I absolutely loved my stay in this Hotel! I visited Kathmandu for a week for work. And at the end of a tiring day, the warmth of the Hotel staff and the comfort of the clean soft bed was sooo rewarding. The Wifi was good. On few occasions that it faltered a mere phone call to the reception would set it right within minutes. They answered all my questions regarding the city sightseeing that I did over the weekend. They also arranged a car at 4 am for going to see sunrise (and back) at Nagarkote, which was an hour's drive away. I am leaving a positive review because the facilities and services surpassed, by far, my expectations for an accommodation worth $27/night! If I return to Kathmandu, even as a tourist, I shall stay with them again. The only hitch I faced was: They were overbooked on the 1st night that I arrived and they put me in another Hotel. Although they claimed that the other Hotel is providing me with exactly the same quality room, it was not so. Maybe, the administration should look into this issue, because similar things seemed to have happened to a few other guests. However, the rest of the stay (7 days) was so good that I am willing to come back and stay with them, every time I come to Kathmandu. Suggestions to the reception staff: When guests check in, you should tell them: (1) that hot water comes in the tap after one lets them run for 5 minutes, (2) that rooms will be cleaned only if the guests ask for it (which can be done daily).
Comment from Hotel Management
3 Nov 2016 by General Manager, Hotel Management
Thank you very much for taking the time to review our property & our staff. It's always heartwarming to hear that our hotel was appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, next to Hello Kitty restaurant

Posted 19 Oct 2016
Pros: Excellent location, closed to all amenities
Cons: No hot water available in shower, door locks difficult to operate and brittle enough for an easy break in
Location: As above, right in the heart of Thamel. Excellent location and close to all amenities
Pleasant stay. Very basic and economical hotel in the heart of Thamel district. OK to spend the night, but not one to relax over a long period. Friendly and helpful staff. The highlight of this hotel is that is next to an excellent restaurant: Hello Kitty, and if you are clever enough to book your room with breakfast, you'll have your morning meal in this excellent eating place.
Comment from Hotel Management
26 Oct 2016 by Lila Bista, Hotel Management
Thank you very much for taking the time to review our property & our staff. It's always heartwarming to hear that our hotel was appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nepal

Hotel of comfort and convenience

Posted 31 Aug 2016
I am so impressed with this hotel .. Superb location in the heart of Kathmandu. Air conditioning that works, hot water shower, comfortable bed and pillows, clean and surrounded by fantastic restaurants with great value food and bargain shopping. It's a great find.
Comment from Hotel Management
2 Sep 2016 by Lila Bista, Hotel Management
Thank you very much for taking the time to review our property & our staff. It's always heartwarming to hear that our hotel was appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Great location, very friendly management & staff

Posted 20 Jul 2016
Dip & Lila were great- they planned out & scheduled my activities well so i had fun! Staff were all courteous & gave sincere service. Bfast at next door cafe was simple but ok & staff were also very nice. I would recommend this hotel to friends to make their stay as fun as mine was.
Comment from Hotel Management
by Lila Bista, Hotel Management
thank you for taking time to review us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando Florida

Posted 8 Jul 2016
The location was perfect, room was comfortable, and the staff were incredibly friendly and helpful.
Comment from Hotel Management
13 Jul 2016 by Lila Bista, Hotel Management
thank you
5 out of 5
by A verified traveler

Excellent value

Posted 21 May 2016 on Hotels
The hotel meets and exceeds its rating. Friendly staff, cleanness and its prime location are its strong pints.
Comment from Hotel Management
by Dipendra, Hotel Management
Thank you very much for taking the time to review our property & our staff. It's always heartwarming to hear that our hotel was appreciated.
4 out of 5
by A verified traveler

Good location. Easy hotel.

Posted 2 May 2016 on Hotels
Short stay before trekking. Very nice people. But a bit noisy when people walking on the stairs.
Comment from Hotel Management
9 Jul 2016 by Dipendra, Hotel Management
thanks for your good suggestion