Ratings based on 871 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Really enjoyed our stay!
Comment from Hotel Management
11 Nov 2024 by Wanpen Wongwai , Hotel Management
Dear Valued Guest, Greetings from Metadee Concept Hotel Thank you for your kind words! We’re delighted to hear you had a great stay and look forward to welcoming you back again soon. Sincerely Wanpen WongwaiFront Office Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Wanpen Wongwai , Hotel Management
Dear Ezley, Greetings from Metadee Concept Hotel Thank you for your kind words! We’re delighted to hear you had a great stay and look forward to welcoming you back again soon. Sincerely Wanpen WongwaiFront Office Manager
by A verified traveler
Posted 8 Nov 2024
Hotel overall quite nice, just be aware that there is a wall between the main street and the beach - it is a long walk from this hotel to the beach. There is a shuttle service.
Comment from Hotel Management
9 Nov 2024 by Wanpen Wongwai , Hotel Management
Dear Patrick,Greetings from Metadee Concept Hotel Thank you for your kind words! We’re delighted to hear you had a great stay and look forward to welcoming you back again soon. Sincerely Wanpen WongwaiFront Office Manager
by A verified traveler from peoria
Posted 14 Oct 2024
Wow... amazing hotel with direct pool access to every room... Bathroom is hugeeeee, clean and modern. I went with a group of 11, and we have 4 rooms and 1 - 3 bedrooms suite and everyone loved their rooms. Water pressure in the bathroom is strong and plentiful. The rooms were so nice that they are often booked out even if you want to extend the stay, so it's best to plan and book ahead. The hotel even provided buggy rides to the front entrance and back, and right at the front entrance is a good massage place with very strong pressure. Plenty of restaurants, coffee shops and convenient (as most things are in Thailand). Overall, great stay!
Comment from Hotel Management
14 Oct 2024 by Lee - Guest Experience Manager, Hotel Management
Dear THANG,Greetings from Guest Experience Team!Thank you so much for your wonderful review! We’re delighted to hear that you and your group enjoyed your stay at Metadee Concept Hotel. It's great to know you loved the direct pool access, spacious bathrooms, and strong water pressure in the rooms. We’re glad you took advantage of our buggy rides and found the nearby amenities convenient.We truly appreciate your advice about booking ahead, as our rooms can fill up quickly. Your feedback motivates us to continue providing excellent service. We hope to welcome you back soon for another fantastic experience!Best regards,Siripong ChiamchamnongGuest Experience Manager
by A verified traveler
Posted 25 Sep 2024
Best resort
Comment from Hotel Management
26 Sep 2024 by Lee - Guest Experience Manager, Hotel Management
Dear Turki,Thank you for your amazing feedback! We are thrilled to hear you consider us the best resort, and we can’t wait to welcome you back for another fantastic stay!Best regards,Siripong ChiamchamnongGuest Experience Manager
by A verified traveler
Posted 21 Sep 2024
Great location, close to lots of shops and eating places.
Comment from Hotel Management
22 Sep 2024 by Lee - Guest Experience Manager, Hotel Management
Dear Janine Ann,Greetings from Guest Experience Team!Thank you for your review! We're happy to hear you enjoyed our convenient location and the nearby shops and dining options. We look forward to welcoming you back soon!Best regards,Siripong ChiamchamnongGuest Experience Manager
by A verified traveler
Posted 29 Aug 2024
Amazing holiday. Our rooms were fantastic and the hotel facilities were first rate. Staff were lovely. Will definitely return
Comment from Hotel Management
31 Aug 2024 by Lee - Guest Experience Manager, Hotel Management
Dear Julie, Greetings from Guest Experience Team!Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing holiday and enjoyed our fantastic rooms and top-notch facilities. It’s great to know that our staff made a positive impression on you.We look forward to welcoming you back for another memorable stay. If you have any special requests or need assistance for your next visit, please don’t hesitate to reach out.Warm regards,Siripong ChiamchamnongGuest Experience Manager
by A verified traveler
Posted 23 Aug 2024
Nice hotel for the money in a central location.
All staff were charming and helpful thank you
Comment from Hotel Management
25 Aug 2024 by Lee - Guest Experience Manager, Hotel Management
Dear Jason,Greetings from Guest Experience Team! Thank you for your kind words! We’re pleased to hear that you found our hotel to be a great value and that our central location and helpful staff contributed to your positive experience.We look forward to welcoming you back!Best regards,Siripong ChiamchamnongGuest Experience Manager
by A verified traveler
Posted 11 Aug 2024
Large spacious rooms although the rooms could do with better sound proofing. The beds could be softer as the firmness is very bad for side sleepers.
Large pool and decent breakfast spread. Staff could use some training to be more proactive. Raining heavily when we were checking out but staff just watched us without an offer to shade us with an umbrella. Some double standards I think but will give them benefit of the doubt when they gave better treatment to a non asian at that same moment.
Comment from Hotel Management
12 Aug 2024 by Lee - Guest Experience Manager, Hotel Management
Dear EDWIN KEE CHEONG,Thank you for sharing your feedback. We’re pleased you enjoyed the spacious rooms, pool, and breakfast. However, I’m sorry to hear about the issues with soundproofing, bed comfort, and the service during checkout. Your experience should have been more comfortable and attentive, and we will address these areas with our team.We appreciate your comments and will work to improve the service for all our guests. We hope to welcome you back for a more enjoyable stay in the future.Best regards,Siripong ChiamchamnongGuest Experience Manager
by A verified traveler
Posted 26 Jul 2024
Customer service was impeccable, extraordinary. Breakfast very nice, overall exquisite establishment.
Comment from Hotel Management
27 Jul 2024 by Lee - Guest Experience Manager, Hotel Management
Dear Valecia,Thank you for your kind words! We are delighted to hear that you enjoyed your stay, especially our customer service and breakfast. We strive to provide an exquisite experience for all our guests and appreciate your feedback.Best regards,Siripong Chiamchamnong, Guest Experience Manager
