Ratings based on 231 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by The Management , Hotel Management
Dear Stephanie, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler from Bellevue
Posted 30 Oct 2024
Room was big but the AC was garbage. We were uncomfortably hot the whole time. Everything was dusty and there was mold all over the bathroom and everything smelled like mold, even the tissues. The location is good, not too far of a walk to Kata Beach. Would not stay here again.
Comment from Hotel Management
4 Nov 2024 by The Management, Hotel Management
Dear Kristen, Thank you for staying with us recently and for taking the time to share your comments. I have taken note of your feedbacks and passed this on to our team for the immediate actions to ensure the pleasant stay for our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Sincerely yours, The Management.
by A verified traveler
Posted 31 Aug 2024
This was a very nice place to stay. Everything you need and nothing you don't. Very close and central with nice pools. I'll come back.
Comment from Hotel Management
5 Sep 2024 by The Management, Hotel Management
Dear Jonas, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler
Posted 25 Aug 2024
Great value for money
Comment from Hotel Management
26 Aug 2024 by The Management, Hotel Management
Dear Garry, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler
Posted 22 Aug 2024 on Wotif
We stayed for 5 awesome days. Awesome location, and the facilities had everything we needed/expected and clean. Decent gym/fitness centre too. Staff were very friendly and helpful. Will stay again if we ever visit Kata again.
Comment from Hotel Management
26 Aug 2024 by The Management, Hotel Management
Dear Bianca, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler
Posted 21 Aug 2024
Compact, kids' paradise (Great pools) and everything in the resort is accessible in 2min walk (especially from the family suites!) and the resort itself is all just 2min walk from a great selection of local and international restaurants, with the main Kata bustle another 5 minutes walk past those... plus lots of nearby laundry services (60Bht/kg), shops (t shirts, hats and bags mostly) and 5min to the supermarket. The golf course cuts EVERYTHING in Kata of from the beach, which is a real pity, but the beach is only 2 minutes in the complimentary shuttle bus or about 10min walk if you want get down there for the 9am wave machine opening time, which is highly recommended!
Speaking of recommendations; the very busy Eight Fold restaurant right at the hotel barrier does a fantastic mix of "kid friendly" spaghetti Bolognese and authentic Thai dishes, the pizza restaurant 200 metres up the road on the left does the best stone baked pizzas ("better than Pizza Express" - which is the kids' benchmark of a decent pizza) and Cafe Oh-O* in Palm Square (also <1 min away from the hotel) came out a little more pricey, but because they do really cheap, good sushi and LOTS of other stuff too, especially their cake selection.... and then another 1 min past Palm Sq is "Lost in Phuket" for great burgers and the best value, well cooked steak in Phuket (but no Thai food).
*Café Oh-O was fantastic for all but 1 of our visits: the normal staff were really attentive, but we had 1 bad a Tuesday lunch
Comment from Hotel Management
26 Aug 2024 by The Management, Hotel Management
Dear Christopher, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler
Posted 10 Aug 2024 on Wotif
We got upgraded to a great size room close to the pool. Helpful and friendly staff.
Comment from Hotel Management
11 Aug 2024 by The Management, Hotel Management
Dear Yuri, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler
Posted 6 Aug 2024
The main pool was awesome
by A verified traveler
Posted 2 Aug 2024
The Centara Kata Resort is a great hotel with lovely, helpful and friendly staff, but I simply can't give it more stars because if you have young children, the hotel facilities are *dangerous*. :(
The main swimming pool is very appealing to children as it has a splash pad and a water slide. However - worryingly, the pool randomly changes from shallow (100cm) to deep (130cm) with no markings (other than a mosaic-style numbering which is flush with the ground beside the pool and is oriented outward, so you can't read it from inside the pool anyway. There's nothing in the pool to indicate a change in depth (some pools have different coloured tiles to indicate a depth change) and this is not helped by the irregular shape of the pool.
Our daughter loves diving under the water to grab toys from the bottom and pretending to be a mermaid. We don't make her wear a floaty if she's in her depth as she wouldnt have much fun. On our first day, we were all in the pool and she was in her depth, but was moving along the side of the pool. She got to the fake rocks by the slide and was using those to move along the pool, and none of us realised the pool had got deeper. Her hands slipped and she went straight under the water, completely submerged. Thank god my husband saw her, because i was holding our other daughter and had my back to her. He managed to grab her and pull her up. I told the receptionist, who promised to ask the GM to contact me, but he never didn't. :(
Comment from Hotel Management
5 Aug 2024 by The Management, Hotel Management
Dear George,We do apologies for any inconvenience during your stay. Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit.Look forward to welcoming you back again in the near future. Best Regards, The Management
by A verified traveler
Posted 20 Jul 2024
I really enjoyed this sight. Once I picked up a Scooter I realized just how centralized the Kata Beach was to everything I enjoyed. Even the surf was great. Definitely going to revisit this area.
Comment from Hotel Management
23 Jul 2024 by The Management, Hotel Management
Dear Steve, Thank you for being with us recently and for took your time sharing your feedback here in this forum. We all pleased to know that you have overall enjoyed your visit. Look forward to welcoming you back again in the near future. Best Regards, The Management
