Ratings based on 74 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nothing as expected!
Posted 15 Jul 2023 on HotelsThe hotel is very old and needs a complete renovation in order to have that 5-star rating!
Nowhere in the description of the hotel you can find that the hotel does NOT posses a sandy beach with umbrellas!! Instead you use shadows of the olive trees, which might sound good but it does not give a feeling of being on the seaside at all!
Comment from Hotel Management
17 Jul 2023 by Xenios Anastasia Resort & Spa Team, Hotel Management
Dear Mr. Albin.Thank you for your feedback. The rating of the hotel is based on certain regulations and we fully comply with them.Best Regards!Xenios Anastasia Resort & Spa Team
by A verified traveler
Posted 18 Jun 2023
the lawns don’t have grass everywhere and there were thorns and the beach did not have enough umbrellas and sunbeds,,otherwise staff was friendly and facilities were clean
Comment from Hotel Management
19 Jun 2023 by Reservations Department, Hotel Management
Dear Mr. Petar, Thank you for your staying with us and for your feedback.Best regards!Xenios Anastasia Resort & Spa Team
by A verified traveler
Posted 17 Aug 2022
by A verified traveler
Posted 6 Aug 2022
The fantastic thing was the old olive trees at the sea shore as you could lie nicely in the shade under them .
Only one thing I would comment negatively and that is the understanding of English. I had few misunderstandings with the reception staff and had to clarify things a lot to be sure that they understood what I was asking for. So slightly frustrating experience. Otherwise really good spot.
Comment from Hotel Management
8 Aug 2022 by Reservations Department, Hotel Management
Dear Sir/Madam,
Thank you for your nice review.
We will take into account your comment.
We hope to welcome you again in the future!
by A verified traveler
Posted 26 Jul 2022 on Hotels
Comment from Hotel Management
26 Jul 2022 by Reservations Department, Hotel Management
Dear Guest,
Your excellent rating is much appreciated.
We hope to welcome you again in the future !
by A verified traveler
Location is great
Posted 13 Oct 2021 on HotelsGood location and great and helpful staff. Lunch and dinner are good while breakfast is great. The view is magnificent. The building needs renovation but it's not too bad. Kids playground, indoor pool, fitness facilities and spa (except massages) are not available due to covid
Comment from Hotel Management
13 Oct 2021 by Xenios Anastasia resort & spa Team, Hotel Management
Dear Mr Sasho,
Thank you for staying with us and for your good feedback. We hope to have you with us again next summer! Best Regards,
by A verified traveler
Great location and staff
Posted 13 Oct 2021 on HotelsGood location and great and helpful staff. Lunch and dinner are good while breakfast is great. The view is magnificent. The building needs renovation but it's not too bad. Kids playground, indoor pool, fitness facilities and spa (except massages) are not available due to covid
Comment from Hotel Management
13 Oct 2021 by Xenios Anastasia resort & spa Team, Hotel Management
Dear Mr Sasho,
Thank you for your staying with us and for your good feedback. We hope to have you with us again next summer! Best Regards,
by A verified traveler
Good location and great staff
Posted 13 Oct 2021 on HotelsGood location and great and helpful staff. Lunch and dinner are good while breakfast is great. The view is magnificent. The building needs renovation but it's not too bad. Kids playground, indoor pool, fitness facilities and spa (except massages) are not available due to covid
Comment from Hotel Management
13 Oct 2021 by Xenios Anastasia resort & spa Team, Hotel Management
Dear Mr Sasho,
Thank you for your staying with us and for your good feedback. We hope to have you with us again next summer! Best Regards,
by A verified traveler
Posted 19 Sep 2021
Quiet location, right next to a beach, with trees and lawns for greenery.
Comment from Hotel Management
27 Sep 2021 by Xenios Anastasia resort & spa Team, Hotel Management
Dear Mrs SAMANTHA,
Thank you for your kind feedback. We are happy to hear that you enjoyed the tranquility of our hotel. We hope to visit us again for your summer holidays! Best Regards,
by A verified traveler
Not recommended
Posted 17 Sep 2021 on HotelsWe have stayed there 6 nights, i would say its not definitely 5 star hotel, the room wasn't clean under the beds was full of dirty also I believe the beds has bedbugs! me and my daughter got to many bites when we woke up didn't realise first if its happend by mosquitoes but when we visit pharmacy they said its from bed bugs which makes us itching few days. The bathroom isnt in good condition, its quite old,Also the food wasn't the 5 star hotel standards everyday same breakfast and most of the food was always same, they says orange juices fresh which isn't , they are using concentrated juices from shops,last couple of days the guy who works for hotel was trimming the grass in the morning 8 am,the noises which makes us wake up!we had to call reception to stop that. the sea was good and clean but too much small rocks which hurts the foots.
Comment from Hotel Management
27 Sep 2021 by Xenios Anastasia resort & spa Team, Hotel Management
Dear Mr Mehmet,
We are sorry to hear that our services did not meet your expectations. We will do our best to improve our facilities based on your comments. Best Regards,
