Ratings based on 75 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Very good
by A verified traveler
Posted 10 Sep 2024
"The room was comfortable and clean, but I did experience some disturbance at 7 am due to noise from the cleaning company outside, who were collecting garbage.I'm
by A verified traveler
Posted 28 Jul 2024
The staff were exceptional, genuinely friendly and helpful. We even saw a group of them in a local taverna and they were happy to say hello on their night off.
Pool area was luxurious and the drink service was top class. Breakfast buffet was tasty and had a nice selection.
The arrival and welcome was five star and again was down to the staff.
The beach also had drinks service, but I found the beach a little small. This is simply how the beaches are in this area. The sea was clean and glasslike.
As a gold Expedia member I got a small room upgrade and also a late checkout.
Overall I was very happy with my 8 nights at Domes, and if you want a lazy and relaxing break it’s perfect!
Comment from Hotel Management
29 Jul 2024 by D.I, Hotel Management
Dear Duncan, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay at Domes Noruz Kassandra and that our staff made such a positive impression on you. It's wonderful to know that our team's friendliness and helpfulness stood out. We're glad you appreciated the luxurious pool area, top-class drink service, and tasty breakfast buffet.We try to provide a five-star experience from arrival to departure, and we're delighted that you felt warmly welcomed. It's also great to hear that you enjoyed the clean and glasslike sea, even if the beach size was not ideal.Your satisfaction during your stay is exactly what we aim for, and we hope to welcome you back for another relaxing break in the future! Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
25 Jul 2024 by D.I, Hotel Management
Dear Ardiana, Thank you for your perfect rating! We’re so pleased you enjoyed your stay. We can’t wait to have you back again! Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler
Posted 7 Jul 2024
The service made this hotel exceptional
Comment from Hotel Management
25 Jul 2024 by D.I, Hotel Management
Dear Jacob, Thank you for your wonderful review! We're thrilled to hear that our service made your stay exceptional. Our team works hard to provide the best experience possible, and your kind words mean a lot to us. We look forward to welcoming you back soon! Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler from Tennyson
Posted 2 Jul 2024
Loved our stay here! Would return.
Comment from Hotel Management
25 Jul 2024 by D.I, Hotel Management
Dear Brianna, Thank you for your lovely review! We’re delighted to hear that you enjoyed your stay and that you’d like to return. We look forward to welcoming you back soon! Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
26 Jul 2024 by D.I, Hotel Management
Dear Jessica Lucy, Thank you for giving us a perfect rating! We are delighted to know that you had an excellent experience during your stay with us.Your positive feedback is greatly appreciated and motivates us to continue providing outstanding service to all our guests. If there’s anything you’d like to share about your visit, we’d love to hear it.We look forward to welcoming you back soon. Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
25 Jul 2024 by D.I, Hotel Management
Dear Uri, Thank you for your feedback. We're sorry to hear that your experience didn't fully meet your expectations. If you have any specific suggestions or concerns, please let us know so we can work on improving. We hope to have the opportunity to welcome you back for a better experience in the future. Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler
Posted 7 Jun 2024 on Hotels
My hotel experience was overwhelmingly positive. Upon arrival, I was struck by the hotel's beauty, setting a relaxed tone from the start. The check-in process was impeccable, complete with welcome drinks and thorough explanations about the hotel. While the room was great overall, the bathroom design with the sink inside the room was a minor drawback. Nevertheless, the staff provided exceptional service, promptly addressing any concerns I had. The breakfast offered a wide variety of options, although dinner lacked variety in sea fish dishes and options for lactose-intolerant guests were limited. Despite this, the hotel's commitment to guest satisfaction was evident throughout. The two gyms, indoor and outdoor, with a sea view, added to the relaxation. Even upon early checkout, the staff prepared a thoughtful breakfast box for us. Overall, I am grateful for the wonderful experience and look forward to returning. Thank you!
Comment from Hotel Management
10 Jun 2024 by D.I, Hotel Management
Dear Yael, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were impressed by the hotel's beauty upon arrival and that our check-in process surpassed your expectations.We appreciate your feedback regarding the room's bathroom design. Your comments will be taken into consideration as we continuously try to update and improve our facilities.We are thrilled to know that our staff provided excellent service and promptly addressed your concerns. It's wonderful to hear that you enjoyed the wide variety of options available at breakfast, even though the dinner options for seafood and lactose-intolerant guests were limited. Rest assured, we will work on expanding our menu to better accommodate all dietary preferences.The positive remarks about our commitment to guest excellence, along with your enjoyment of the gyms and the lovely pool, mean a lot to us.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit. Best regards,Doru Octavian IancuFront Office Manager
by A verified traveler
Posted 24 May 2024 on Hotels
It was very nice.
Comment from Hotel Management
5 Jun 2024 by D.I, Hotel Management
Dear Daniel, Thank you for your positive feedback! We're thrilled to hear that you had a very nice experience during your stay. We hope to have the pleasure of welcoming you back soon for another enjoyable visit! Best regards,Doru Octavian IancuFront Office Manager
