Ratings based on 385 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Very conveniently located hotel near the Kashiwa JR station. Parking is reasonably priced for the town center. Staff is friendly and the free breakfast is tasty. Many convenience stores and good dining options within walking distance. It was rainy but I didn’t get wet thanks to the free umbrellas for guests to borrow. Check-in was quick with the machine with English language. I did not need to interact with the counter staff to get my room key card.
Rooms may be a little small but that is to be expected in business hotels closer to Tokyo.
Comment from Hotel Management
9 Sep 2024 by 東横INN柏駅西口 くちこみ担当, Hotel Management
Thank you for using our hotel.We are extremely happy to receive your kind words.We will continue to pay close attention to cleanliness and maintain it in order to ensure your continued satisfaction.We are very happy that you were satisfied with the facilities in the hotel.We will continue to work hard to become a hotel chosen by many customers.We hope you will use our hotel again when you visit this area.
by A verified traveler
Posted 6 Sep 2024
Convenient location near kashiwa station, shopping area, and restaurants.
Comment from Hotel Management
9 Sep 2024 by 東横INN柏駅西口 くちこみ担当, Hotel Management
Thank you for staying at our hotel. We are very happy that you enjoyed your stay. We hope that you will use our hotel again if you have the opportunity.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
16 Jun 2024 by 東横INN柏駅西口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。
by A verified traveler
Posted 10 May 2024
Excellent value.
Comment from Hotel Management
12 May 2024 by 東横INN柏駅西口 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 30 Apr 2024
Easy to reach any part of Tokyo-Japan
Comment from Hotel Management
1 May 2024 by 東横INN柏駅西口 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 25 Feb 2024
Convenient location to public transportation and the staff was very helpful checking in and finding food near by. The rooms are small but that’s expected for Japanese hotels.
Comment from Hotel Management
26 Feb 2024 by 東横INN柏駅西口 くちこみ担当, Hotel Management
Thank you for staying with us!We are glad to receive your complimentary review!We look forward to having you stay with us again when you are in the area!
by A verified traveler
Posted 12 Aug 2023
Tall
Comment from Hotel Management
16 Aug 2023 by 東横INN柏駅西口 くちこみ担当, Hotel Management
Thank you for staying at our hotel. We look forward to seeing you again.
by A verified traveler
Posted 16 Jun 2023
Comment from Hotel Management
14 Jul 2023 by 東横INN柏駅西口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂きまして お礼申し上げます。お気に召して頂けまして大変嬉しく思います。また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。
by A verified traveler
Posted 21 May 2023
Comment from Hotel Management
25 Jul 2023 by 東横INN柏駅西口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂きまして お礼申し上げます。お気に召して頂けまして大変嬉しく思います。また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。
by A verified traveler
Nice stay
Posted 22 Apr 2023 on HotelsComment from Hotel Management
3 Aug 2023 by 東横INN柏駅西口 くちこみ担当, Hotel Management
この度は数あるホテルの中より、東横イン柏駅西口にご宿泊いただきありがとうございます。これからもより良いサービスをご提供できますよう、従業員一同、精進して参ります。皆様のまたのお越しを心よりお待ち申し上げます。
