Ratings based on 194 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
I love everything about the hotel and my stay. The staff is extremely helpful. The room was clean and perfect in every way.
Comment from Hotel Management
28 Nov 2024 by 東横INN柏駅東口 くちこみ担当, Hotel Management
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 17 Nov 2024
The staffs are friendly and the cleanliness is above and beyond
Comment from Hotel Management
28 Nov 2024 by 東横INN柏駅東口 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
by A verified traveler
Posted 10 Nov 2024
Good location, friendly staff and clean room.
Comment from Hotel Management
28 Nov 2024 by 東横INN柏駅東口 くちこみ担当, Hotel Management
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 15 Apr 2024 on Hotels
by A verified traveler
Posted 5 Feb 2024
Very clean and well kept up. The free Japanese food breakfast buffet is delicious, and changes every day. Close to train station. Lots of food and shopping options close by.
Comment from Hotel Management
6 Feb 2024 by 東横INN柏駅東口 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
by A verified traveler
Posted 9 Nov 2023 on Hotels
by A verified traveler
Posted 8 Jul 2023
by A verified traveler
Posted 16 May 2023
If the morning service provides some yogurt, it would be much better in my opinion...
Comment from Hotel Management
8 Aug 2023 by スタッフ, Hotel Management
We will consider.Thank you so mach.
