Ratings based on 9 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
The property is overpriced. Ample scope for improvement.
by A verified traveler
Posted 22 Jun 2023
Hopeless and disgusting experience.
Staff is unfriendly and lousy. Checkin time is 2 PM which is quite late considering that checkout time is 12 pm. The rooms were not ready till 2.45 pm. Highly unprofessional and non-responsive staff least bothered about guests.
Location is not easy to reach with bad approach road of 2 kms and there is no support from rude staff.
Site gives almost zero scenic views unlike claimed in the photographs..Just concrete structures on different floors.
DONOT be influenced by Propaganda reviews.
Charges are exorbitant and unjustified. No welcome drinks or so.
They agreed for the refund of booking as their services were sub-standard & unprofessional and issued a refund slip also. But later on unethically they are refusing the refund.
Recommended to avoid at all costs.
Comment from Hotel Management
24 Jun 2023 by General Manager, Hotel Management
Dear Mr JigyasaFirst allow me to apologize on behalf of everyone here. From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. On looking into the matter it was noticed that you came at 11.45am and were demanding an early check in at 12.00 pm which we were unable to provide due to high occupancy. The rooms allotted to you were ready by 2.00 pm. About the charges, they were clearly mentioned to you before booking the property. We at Jungle Lodge Resort do not believe in any propaganda reviews. It’s all the love and affection of guests that they review the property accordingly. In fact on close scrutiny of the cameras it was found that you had the welcome drink as well. Still, please allow us an opportunity to make amends and receive our most sincere apologies. We realize you may not be inclined to visit us again, but please give us a chance you won't regret it.Respectfully yours,Amit Jain General Manager
by A verified traveler
Posted 8 Feb 2023
This property is made really tastefully and located so damn well.it is just in the lap of nature. Place at night looks so out of the world with all the pine trees , breeze ,nip in the air and yellow lights. It is the perfect combination of nature meet art. Staff was very very good every single one of them. Superb view from observation point is awesome. I would go again for sure. Excellent food.
by A verified traveler
Worst experience on new years
Posted 3 Jan 2023 on HotelsI have travelled around the world but this was one of the worst experience on new years. They charge you for everything as if this resort is in USA. We did pay $600 for a day for a presidential suite that had two rats in the bedroom. The staff had to come to remove the rats from our bedroom as the kids did not want to enter the room. Charged for everything but they did sell it as all inclusive. We booked for 6 adults and 3 kids but the suite had only 3 king beds and wanted to charge us again for extra bed. Worst part was I had a very bad food poisoning event eating the non-veg section of the buffet. Terrible experience and terrible customer service. There were 4 other families at the resort who thought as if they owned the resort. They were so loud in common areas that we had a headache. Fraud people are running this resort. Please avoid it.
Comment from Hotel Management
7 Feb 2023 by Amit Jain | General Manager, Hotel Management
Dear Mr SumitFirst allow me to apologize on behalf of everyone here. Lack of focus, carelessness and indifference is not what we are known for. We are sorry your experience was not reflective of our reputation. As you can see on other reviews, we are knowing for taking ownership and caring deeply for our guests. The day of your travel was on New Year so the prices were including all meal plans. We checked the buffet part and it was enjoyed by all the guests. We want your business and will appreciate a second chance to earn it fair and square. Again, everyone here is working hard to deliver seamless interactions. For having failed you we are very sorry. Respectfully at your service,Amit Jain General Manager
by A verified traveler
Highly recommended.
Posted 11 Jul 2022 on HotelsFantastic staff, service and place…
by A verified traveler
Posted 23 Dec 2021 on Hotels
by A verified traveler
Posted 12 May 2021 on Hotels
by A verified traveler
Posted 1 May 2021 on Hotels
by A verified traveler
Posted 2 Dec 2017 on Hotels
Comment from Hotel Management
5 Dec 2017
Thanks for the valuable feedback. Hoping to serve you again soon.
